Case Manager, Mental Health #031)

4 weeks ago


Toronto, Canada Cota Full time

**EXTERNAL JOB POSTING #031**

**Posted: 02 March 2023 - 16 March 2023**

**Case Manager, Mental Health**

**FOCUS Team**

**Integrated Service Coordination Team (ISCT)**

**One (1) Bargaining Unit,**

**Permanent, Full-Time Position**

**About Cota**

Cota is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives. We also work collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way services are delivered to individuals living with mental health and cognitive challenges.

**Role Overview**

**About Team and Role Overview**

The Integrated Service Coordination Team (ISCT) is an innovative partnership program between St. Michael’s Hospital Mental Health Service and Cota. The ISCT will rely on an interdisciplinary team approach to provide a continuum of integrated intensive case management (ICM) and Assertive Community Treatment (ACT) services to meet the needs of clients with mental health and complex care needs in the Mid-East Toronto Health Link. Services to clients of the ISCT will be organized to allow for flexibility of movement between levels/intensity of services (Intensive Case Management and ACT) while ensuring continuity of care for clients

**Summary of Duties**:
Responsibilities of this position include but are not limited to:

- Contribute to the development of comprehensive client-centered assessments and treatment plans
- Develop collaborative, supportive and therapeutic relationships with clients
- Completing a comprehensive mental health and physical health assessment of the nature of each client’s unique goals and needs through collaborative engagement with each client and their respective support networks
- Provide case management functions: support, guidance, linking and assistance to clients in relation to the development of personalized Client Safety Plans, Recovery/Goal Plans, Ontario Common Assessment of Need (OCAN) and other assessments as required
- Provide health education to clients and team to promote health and well being
- Provide direct practical support, coaching and counsel to clients in their pursuit of identified goals and needs
- Provide education, information and support to promote hope and the pursuit of personal recovery
- Work collaboratively as a member of the inter-professional team
- Assist clients with emergency and/or crisis needs as required/appropriate
- The Case Manager, Mental Health will also assume responsibilities for coordinating and/or facilitating client group sessions

**Summary of Qualifications**:

- A combination of a BSW, MSW or other regulated health care professional designation and a minimum of one (1) year direct experience, OR
- A combination of a post-secondary degree/diploma with four (4) years direct experience in the delivery of mental health services
- Preference will be given to individuals who have pursued specialized education/training/certification in the field of mental health, for example: principles of recovery oriented practice, certificate in Mental Health Case Management, ASIST, group facilitation, trauma informed counselling, mindfulness based counselling

**Other Requirements and Working Conditions**:

- Conduct visits in the clients’ homes, hostels, hospitals and other community settings working in sometimes difficult conditions, including hoarding and pest infestations
- Be comfortable working with a broad range of client groups
- Work rotating day, evening and weekend shifts
- Assume rotating “after hours” on-call responsibilities to be shared amongst ISCT team members
- Have access to a vehicle
- Adhere to Cota’s COVID-19 Vaccination Status Disclosure policy
- Proof of Full COVID-19 Vaccination status is required as a pre-condition of employmen1

**Application Details**:
**Cota’s Values & Commitment**

Cota’s core values of Hope, Respect, Dedication, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota’s commitment to recognising everyone’s contributions, respect of everyone’s dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

**Cota’s Diversity Statement**

As part of our hiring process, you may be asked to complete demographic survey. This survey is voluntary and any information provided shall remain anonymous and confidential, only being used for



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