Guest Experience Manager
6 months ago
The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. **This is your opportunity to be a part of it.**
As a Manager of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant. You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others
**Responsibilities include**:
- Promote teamwork and communicate in a positive and professional manner to all
departments to ensure the needs of our guests are being met at all times
- Driving a knowledge passion around our food and LWB programs
- Work with fellow managers on coaching, execution of initiatives and embedding hospitality
- Leading a workforce of over 20 teammates, including recruitment, training and development
- Managing and maintaining cost controls of food and beverage as well as restaurant labour
**PERKS Why should you work for us?**
- Superior training and development
- Competitive salary and benefits’ package
- Growth and advancement opportunities in both the restaurant and brand
- and more
**Job Types**: Full Time
**Job Types**: Full-time, Permanent
**Salary**: From $55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Ability to commute/relocate:
- Richmond Hill, ON L4B 4L9: reliably commute or plan to relocate before starting work (required)
**Experience**:
- 2 years (preferred)
Work Location: In person
-
Seasonal Guest Experience Representative
3 weeks ago
Richmond Hill, Canada Oxford Properties Full timeChoose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our...
-
Guest Experience Coordinator
4 months ago
Richmond, Canada Raintree Wellness Spa Full timeOur busy day spa is looking to add a guest experience professional to our team. Creating a luxury experience with the warmth and friendliness of a community based local business is what we excel at and we are now looking to add a team member to join us in delivering elevated guest experiences. You can expect your day to be filled with the following: -...
-
Seasonal Guest Experience Associate
7 months ago
Richmond, Canada Versante Hotel Full time**Guest Experience Associate** We are currently searching for a warm, welcoming, articulate Guest Experience Associate to ensure that every guest’s experience is relaxing and effortless—at arrival, departure and throughout the stay. We are passionate about intuitive guest service and creating a truly unique and personal experience for our guests. If you...
-
Ambitious Guest Experience Coordinator
2 weeks ago
Richmond, British Columbia, Canada AccorHotel Full timeAbout Fairmont Vancouver AirportLocated within Vancouver International Airport, Fairmont Vancouver Airport is a 4-star hotel that offers luxurious accommodations and unparalleled service. As the only hotel situated inside the airport, we provide guests with a seamless and convenient experience.About the RoleWe are seeking an Ambitious Guest Experience...
-
Guest Experience Associate
7 months ago
Richmond, Canada Versante Hotel Full time**Guest Experience Associate (Night Aduitor)** We are currently searching for a warm, welcoming, articulate Guest Experience Associate (Night Auditor) to ensure that every guest’s experience is relaxing and effortless—at arrival, departure and throughout the stay. We are passionate about intuitive guest service and creating a truly unique and personal...
-
Guest Services Manager
2 months ago
Richmond, Canada Vancouver Airport Marriott Hotel Full timeReporting to the Rooms Operations Manager and Front Office Manager, the Guest Services Manager will be responsible for the following: - Responsible for the supervision and operation of the front office during various shifts including day, mid-day, evenings, overnight/graveyard, weekday, weekend, stat holidays, as business requires - Lead, motivate and train...
-
Guest Services Manager
3 months ago
Richmond, Canada Vancouver Airport Marriott Hotel Full timeReporting to the Rooms Operations Manager and Front Office Manager, the Guest Services Manager will be responsible for the following: - Responsible for the supervision and operation of the front office during various shifts including day, mid-day, evenings, overnight/graveyard, weekday, weekend, stat holidays, as business requires - Lead, motivate and train...
-
Guest Services Manager
4 months ago
Richmond, Canada Sheraton Vancouver Airport Hotel Full timeThe Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32 000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business! **Reporting to the Front Office...
-
Guest Services Agent
6 months ago
Richmond Hill, Canada Sheraton Parkway Toronto North Hotel Full timeSheraton Parkway Toronto North Hotel, Suites & Conference Centre & Best Western Parkway. BASIC FUNCTION: The duties of GSA include, but are not limited to the following; 1. Acts as back up for hotel switchboard operator (breaks, lunch, sick, etc) 2. Handles incoming calls for room reservations when Reservations department is closed 3. Handles guest check...
-
Guest Services Agent
6 months ago
Richmond Hill, Canada Sheraton Parkway Toronto North Hotel Full timeSheraton Parkway Toronto North Hotel, Suites & Conference Centre & Best Western Parkway. BASIC FUNCTION: The duties of GSA include, but are not limited to the following; 1. Acts as back up for hotel switchboard operator (breaks, lunch, sick, etc) 2. Handles incoming calls for room reservations when Reservations department is closed 3. Handles guest check...
-
Guest Relations Manager
6 months ago
Richmond, Canada Boston Pizza International, Inc. Full timeLooking for an opportunity to make a real impact? We’re currently recruiting for a Guest Relations Manager to join our amazing team of talented employees. Boston Pizza International has been recognized as one of Canada’s 50 Best Managed Companies since 1994. Boston Pizza International Inc. is Canada’s No. 1 casual dining brand with more than 380...
-
Night Auditor
3 months ago
Richmond Hill, Canada Holiday Inn Express & Suites Toronto-Markham Full time**About us** Holiday Inn Express & Suites Toronto-Markham Located on Hwy 7 and Leslie, Richmond Hill, ON We are looking for a motivated individual, able to work Night Audit - Sunday Thru Thursday overnight at the Holiday Inn Express Toronto Markham, located at Hwy 7 and Leslie. Maintain a positive attitude and good communication, maintain excellent...
-
Guest Services Agent Part Time
3 months ago
Richmond Hill, Canada Sheraton Parkway Toronto North Hotel Full timeSheraton Parkway Toronto North Hotel, Suites & Conference Centre & Best Western Parkway. BASIC FUNCTION: The duties of GSA include, but are not limited to the following; 1. Acts as back up for hotel switchboard operator (breaks, lunch, sick, etc) 2. Handles incoming calls for room reservations when Reservations department is closed 3. Handles guest check...
-
Guest Services Representative
6 months ago
Richmond, Canada Travelodge Hotel Vancouver Airport Full timeThe Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...
-
Guest Services Representative
6 months ago
Richmond, Canada Travelodge Vancouver Airport Full time-The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...
-
Guest Host
6 months ago
Richmond, Canada Mayfair Lakes Golf & Country Club Full time**WHAT IT’S ALL ABOUT** - Work among Friends + Nature._ Guest Hosts at Mayfair Lakes welcome Guests while enjoying the **picturesque outside landscape**. Work alongside the **energetic** Golf Operations Team to prepare **golf carts**, assist with **golf club drop-off**, and ensure Guests have a **spectacular experience. **We have a **professional** and...
-
Guest Services Agent
6 months ago
Richmond, Canada Level Full time**Perks & Benefits**: - Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance and critical illness. - Continuous learning opportunities with an annual educational allowance. - Generous referral program ranging from $500-$2,500 depending on business need. - Regular consistent team building activities and...
-
Guest Relations Host-rrcr
6 months ago
Richmond, Canada Great Canadian Full time**Duties and responsibilities for our next VIP Guest Relations Host will include**: - Greets guests and welcomes them to our VIP Rooms - Recognizes frequent guests and introduces them to the Executive Host for them to check play and welcome our guests - Explains the benefits and privileges of using a player’s card to VIP (Privé/Non-Privé) guests with a...
-
Guest Service Agent
6 months ago
Richmond, Canada Vancouver Airport Marriott Hotel Full timeProcess all guest check-ins, check-outs, room assignments and room changes - Secure payments: activate/reissue room keys - Verify and adjust billing for guests - Coordinate with Housekeeping to track room status - Operate telephone switchboard station when required - Run and check daily reports, contingency lists and credit card authorization reports -...
-
Guest Experience Advisor
6 months ago
Richmond, Canada McArthurGlen Designer Outlet Vancouver Airport Full timeElevating the designer outlet experience and shaping the concept of destination shopping, McArthurGlen is Europe’s leading owner, developer and manager of Designer Outlets. We currently manage 25 McArthurGlen Designer Outlets, many more than any other operator, across eight countries. Our centres are home to the most sought-after luxury, designer and...