Guest Experience Coordinator
5 months ago
Our busy day spa is looking to add a guest experience professional to our team. Creating a luxury experience with the warmth and friendliness of a community based local business is what we excel at and we are now looking to add a team member to join us in delivering elevated guest experiences.
You can expect your day to be filled with the following:
- ensuring all guest touch points from check-in and check-out are professional, welcoming and aligned with our service protocols;
- overseeing the day to day activities at the front desk with bookings, payments and inquiries as well as stepping in where appropriate to create memorable experiences with our guests;
- managing our appointment scheduling with a focus on efficiency and profitability while sharing in our guest retention responsibilities
- opening/closing the spa to be always be guest ready;
- ensuring laundry & tea service flows smoothly
*
- **Job Requirements**:
You will bring a genuine desire to create a special experience for every guest that connects with us. Your day to day tasks will ensure our business runs smoothly, our schedules are full and our guests leave us knowing they will return. Your calm and welcoming energy combined with a guest-centered philosophy is your super power. You enjoy and understand what it means to work as a team, knowing how to connect and compromise. And, if we haven’t already mentioned it already, you do need to enjoy working with people as part of your personality.
There is room for growth as you build your knowledge of our guests and our business as we continue to be one of the best spas in the lower mainland to visit and to work for.
**Compensation and benefits to working with us**
- $20-$23 per hour to start and based on experience and adaptability to systems and procedures
- a 3 or 4 day work week is an option (or more as we grow our team)
- treatment/product discounts
- team rewards
- paid professional training
- retail incentives
**Job Types**: Full-time, Part-time
Pay: $20.00-$23.00 per hour
Additional pay:
- Bonus pay
- Commission pay
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
**Experience**:
- spa / salon / med spa: 1 year (required)
Work Location: In person
-
Ambitious Guest Experience Coordinator
1 month ago
Richmond, British Columbia, Canada AccorHotel Full timeAbout Fairmont Vancouver AirportLocated within Vancouver International Airport, Fairmont Vancouver Airport is a 4-star hotel that offers luxurious accommodations and unparalleled service. As the only hotel situated inside the airport, we provide guests with a seamless and convenient experience.About the RoleWe are seeking an Ambitious Guest Experience...
-
Seasonal Guest Experience Associate
7 months ago
Richmond, Canada Versante Hotel Full time**Guest Experience Associate** We are currently searching for a warm, welcoming, articulate Guest Experience Associate to ensure that every guest’s experience is relaxing and effortless—at arrival, departure and throughout the stay. We are passionate about intuitive guest service and creating a truly unique and personal experience for our guests. If you...
-
Guest Experience Manager
1 week ago
Richmond Hill, Canada Milestones grill & Bar Full time**Our Milestones' team is rapidly growing and we're looking for Managers to join our Richmond Hill Location!** The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection...
-
Guest Experience Representative
2 days ago
Richmond Hill, Canada Oxford Properties Full timeChoose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our...
-
Airport Guest Experience Ambassador
6 days ago
Richmond, British Columbia, Canada AccorHotel Full timeUnlock a Rewarding Career as an Airport Guest Experience AmbassadorAre you passionate about delivering exceptional service and ensuring the well-being of our guests? Do you thrive in fast-paced environments with diverse responsibilities?About the RoleWe are seeking a skilled Bellperson to join our team at Fairmont Vancouver Airport. As a key member of our...
-
Guest Experience Representative
1 day ago
Richmond Hill, Canada Oxford Properties Full timeWhy join us? Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story. At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are...
-
Richmond, British Columbia, Canada Signature Aviation Full timeJob DescriptionThe Airside Experience and Operations Coordinator plays a pivotal role in ensuring the smooth operation of airside services at our private aviation terminal. This position requires a high level of expertise in handling ground service equipment, navigating complex procedures, and providing exceptional guest experiences.About the RoleThis is an...
-
Guest Experience Associate
7 months ago
Richmond, Canada Versante Hotel Full time**Guest Experience Associate (Night Aduitor)** We are currently searching for a warm, welcoming, articulate Guest Experience Associate (Night Auditor) to ensure that every guest’s experience is relaxing and effortless—at arrival, departure and throughout the stay. We are passionate about intuitive guest service and creating a truly unique and personal...
-
Guest Services
7 months ago
Richmond, Canada Nautilus Liveaboards Full timeAs the premier ecotourism pioneer in Baja, we annually welcome a multitude of guests eager to explore our pristine environment. Our Guest Services team plays a pivotal role in ensuring our guests' experiences are nothing short of extraordinary, beginning from the moment they express interest in a trip until they embark on their journey. In essence, you will...
-
Guest Services Agent
6 months ago
Richmond, Canada Level Full time**Perks & Benefits**: - Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance and critical illness. - Continuous learning opportunities with an annual educational allowance. - Generous referral program ranging from $500-$2,500 depending on business need. - Regular consistent team building activities and...
-
Guest Services Representative
7 months ago
Richmond, Canada Travelodge Vancouver Airport Full time-The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...
-
Guest Services Representative
7 months ago
Richmond, Canada Travelodge Hotel Vancouver Airport Full timeThe Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...
-
Seasonal Guest Experience Representative
1 month ago
Richmond Hill, Canada Oxford Properties Full timeChoose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our...
-
Guest Services Representative
6 days ago
Richmond, Canada Travelodge Vancouver Airport Full time**JOB POSTING** **Released**: **POSITION**: **Guest Services Representative** **LOCATION**: **JOB TYPE**: **P/T or F/T** **APPLICATION DEADLINE**: **EXPECTED START DATE**: **Immediately** **REPORTING** **TO: General Manager** **JOB DESCRIPTION**: The incumbent is responsible for representing the hotel to the guest throughout all stages of the guest’s...
-
Guest Experience Advisor
7 months ago
Richmond, Canada McArthurGlen Designer Outlet Vancouver Airport Full timeElevating the designer outlet experience and shaping the concept of destination shopping, McArthurGlen is Europe’s leading owner, developer and manager of Designer Outlets. We currently manage 25 McArthurGlen Designer Outlets, many more than any other operator, across eight countries. Our centres are home to the most sought-after luxury, designer and...
-
Guest Service Agent
7 months ago
Richmond, Canada Vancouver Airport Marriott Hotel Full timeProcess all guest check-ins, check-outs, room assignments and room changes - Secure payments: activate/reissue room keys - Verify and adjust billing for guests - Coordinate with Housekeeping to track room status - Operate telephone switchboard station when required - Run and check daily reports, contingency lists and credit card authorization reports -...
-
Guest Experience Advisor
4 months ago
Richmond, Canada McArthurGlen Designer Outlet Vancouver Airport Full timeElevating the designer outlet experience and shaping the concept of destination shopping, McArthurGlen is Europe’s leading owner, developer and manager of Designer Outlets. We currently manage 25 McArthurGlen Designer Outlets, many more than any other operator, across eight countries. Our centres are home to the most sought-after luxury, designer and...
-
Guest Host
2 days ago
Richmond, Canada Mayfair Lakes Golf & Country Club Full time**WHAT IT’S ALL ABOUT** - Work among Friends + Nature._ Guest Hosts at Mayfair Lakes welcome Guests while enjoying the **picturesque outside landscape**. Work alongside the **energetic** Golf Operations Team to prepare **golf carts**, assist with **golf club drop-off**, and ensure Guests have a **spectacular experience. **We have a **professional**...
-
Guest Host
7 months ago
Richmond, Canada Mayfair Lakes Golf & Country Club Full time**WHAT IT’S ALL ABOUT** - Work among Friends + Nature._ Guest Hosts at Mayfair Lakes welcome Guests while enjoying the **picturesque outside landscape**. Work alongside the **energetic** Golf Operations Team to prepare **golf carts**, assist with **golf club drop-off**, and ensure Guests have a **spectacular experience. **We have a **professional** and...
-
Guest Service Agent/night Auditor
7 months ago
Richmond, Canada Vancouver Airport Marriott Hotel Full time**RESPONSIBILITIES**: - Process all guest check-ins, check-outs, room assignments and room changes - Secure payments: activate/reissue room keys - Verify and adjust billing for guests - Coordinate with Housekeeping to track room status - Operate telephone switchboard station when required - Run and check daily reports, contingency lists and credit card...