Guest Services Representative

-The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance...

Choose a workplace that empowers your impact. Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best. We are a leading global real estate investor, developer and manager. We combine our capital with our...

**About Us**:The West Coast Fishing Club operates two luxury saltwater fishing lodges in Haida Gwaii delivering unparalleled fishing experiences and 5-star accommodations amidst the breathtaking backdrop of the rugged West Coast of British Columbia. Our commitment to excellence, attention to detail, and passion for hospitality have earned us a reputation as...

As the premier ecotourism pioneer in Baja, we annually welcome a multitude of guests eager to explore our pristine environment. Our Guest Services team plays a pivotal role in ensuring our guests' experiences are nothing short of extraordinary, beginning from the moment they express interest in a trip until they embark on their journey. In essence, you will...

**ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

**ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

**ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

The Sheraton Vancouver Airport Hotel offers an upscale experience for many valued guests, and provides an equally thrilling experience to grow a career! With 32 000 square feet of meeting and convention space and 390 premium guest rooms, our Associates are front and center of the hotel; driving all aspects of the business! **Reporting to the Front Office...

**Perks & Benefits**: - Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance and critical illness. - Continuous learning opportunities with an annual educational allowance. - Generous referral program ranging from $500-$2,500 depending on business need. - Regular consistent team building activities and...

**About Us**:The West Coast Fishing Club operates two luxury saltwater fishing lodges in Haida Gwaii, delivering unparalleled fishing experiences and 5-star accommodations amidst the breathtaking backdrop of the rugged West Coast of British Columbia. Our commitment to excellence, attention to detail, and passion for hospitality have earned us a reputation as...

Reporting to the Rooms Operations Manager and Front Office Manager, the Guest Services Manager will be responsible for the following: - Responsible for the supervision and operation of the front office during various shifts including day, mid-day, evenings, overnight/graveyard, weekday, weekend, stat holidays, as business requires - Lead, motivate and train...

Reporting to the Rooms Operations Manager and Front Office Manager, the Guest Services Manager will be responsible for the following: - Responsible for the supervision and operation of the front office during various shifts including day, mid-day, evenings, overnight/graveyard, weekday, weekend, stat holidays, as business requires - Lead, motivate and train...

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all...

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all...

Overview: Seasonal sport fishing lodge seeks part-time Customer Service Representative to work from the Vancouver Airport South Terminal. Schedule: - Two full days per week: Tuesdays and Saturdays - Two partial days per week: Monday and Friday, paperwork and occasional shopping or pickup of lodge supplies - Season duration is early June through end of...

**ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

The Hilton Vancouver Airport Hotel is a leading global hospitality company offering business and leisure travelers the finest in accommodations, service, amenities and value. We are dedicated to providing exceptional guest experiences and with 237 rooms and over 4,000 square feet of event space, our Team Members are front and centre of the hotel driving all...

Company Description What's in it for you? An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The only luxury hospitality group to be awarded Great Place to Work® Canada  The opportunity to have fun at work alongside passionate hoteliers The opportunity to live, work and play across the world...

**Responsibilities**: - Delivers warm and connected guest service - Takes ownership of guest complaints, finding creative ways to solve problems and follow-ups with the guest - Answers all guest calls within three rings - Takes In-Room Dining orders - Assists guests with questions regarding the hotel and local area - Ensures all security procedures are...

Process all guest check-ins, check-outs, room assignments and room changes - Secure payments: activate/reissue room keys - Verify and adjust billing for guests - Coordinate with Housekeeping to track room status - Operate telephone switchboard station when required - Run and check daily reports, contingency lists and credit card authorization reports -...