Administrative Assistant/medical Secretary

2 months ago

Toronto, Canada Taddle Creek FHT Full time

**Position Summary**

This position provides both medical secretary and administrative support to the Family Health
Team (FHT).

**Roles and Responsibilities**

1. Manage patient bookings/referral processes (i.e. individual and group appointments)
2. Provide program support (i.e. manage waitlists, group education schedules/communications, set up room/refreshments for education events, analyze evaluations)
3. Organize Board & Committee Meetings (scheduling, creating packages & taking minutes)
4. Generate/export statistics from electronic medical record into Excel for program development/evaluation, workload measurement and quality improvement
5. Work with team to create/edit custom forms/stamps/searches for electronic medical record documentation
6. Graphic design (i.e. for newsletter), website editing and PowerPoint presentation enhancements, business cards
7. Human Resources Support (post positions, organize for interviews, create orientation schedules, provide basic training, phone and computer set-up)
8. Clinic Support (i.e. manage Ontario Telemedicine equipment & operate camera)
9. Maintain Medical Directives documentation
10. Inventory Management (i.e. office/medical/kitchen supplies, asset list)
11. Maintain FHT schedules (e.g. education room schedule)
12. Order and receive resources (i.e. purchasing food for events, coffee/tea, stamps, TTC tokens, office supplies, etc.)
14. Maintain website, updating it as needed. Update weekend clinic and inform all staff of clinic timing.
15. Maintain everyday PS back up

The above responsibilities are not to be considered all - inclusive; may be assigned other related duties in the interest of efficient operations of a Family Health Team.

**Skills, Knowledge Requirements**

Exceptional organizational skills
Excellent interpersonal and oral/written communication skills
Strong problem-solving skills
Ability to maintain confidentiality and discretion
High degree of accuracy and attention to detail
Proven participatory work style; ability to work independently and with a team
Ability to prioritize, manage time effectively and be flexible in a very active work environment
Exercises good judgment
Flexible ‘outside box’ thinking
Excellent Customer Service

**Computer Skills**

Microsoft Office (Word, Excel, PowerPoint) intermediate skills
Familiarity with a Mac OS environment
Experience with clinic management system (CMS), preferably Telus Practice Solutions
Basic desktop publishing/graphic design (preferred)
Basic knowledge of Word Press (website)(preferred)

**Education and Specific Job Requirements**

Post-secondary education in a related field such as business or health administration
Completion of Medical Secretary Course (medical terminology, pharmacology), an asset

**Relevant Experience**

Experience in administrative office environment
Experience in healthcare field
Medical office experience

**Reporting Structure**
Reports to the Executive Director

**Job Specification**
Must be COVID-19 fully vaccinated
Location: 790 Bay St., Toronto, Ontario, Suite 306
Hours of Work: Mon-Fri, 8-4pm (one work from home day)
Status: Permanent Full time
Salary Range: $38,566 - $42,519 (+22.5% in benefits)

Application deadline: Jan 31, 2023

*Note: Women are not a designated group as TC FHT/FHO has a high % of women, however, if the balance was to change this group may be added.

**Job Types**: Full-time, Permanent

**Salary**: $38,566.00-$42,519.00 per year

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Application deadline: 2023-01-31

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