Medical Secretary

3 weeks ago

Toronto, Canada WS Audiology Americas Full time

**About HearCANADA**

At HearCANADA, we are on a mission to connect with Canadians from coast-to-coast to offer solutions to their hearing health. By delivering exceptional client experiences and providing Best-in-Class hearing care, our teams are revolutionizing the hearing world and driven to provide _Wonderful Sound for All_.

**About the role**:
HearCANADA’s Medical Secretary will support our new Bloor West Village clinic location and the ENT office affiliated with the clinic.

**What you’ll be responsible for**:

- Schedule client appointments and maintain clinician calendars.
- Ensure that client files (virtual within the EMR and physical files) are accurate and up-to-date.
- Maintain clinical and office supplies and order supplies from preferred vendors.
- Maintain a clean, safe, and welcoming clinic environment.
- Assist clinicians with sterilization and other non-clinical duties.
- Participate in ongoing HearCANADA training and learning opportunities and work with Field Support Coordinators and your leadership team to stay abreast of industry changes, product offerings, and client service best-practices.

**What we are looking for**:

- Secondary school diploma (or equivalency) is required; courses and/or some post-secondary education in a related field is a definite asset (Medical Office Administration, Healthcare, Business, etc.)
- 1 year or more of experience in a Medical Secretary position within a fast-paced environment; experience in a hearing clinic or supporting an ENT would be an asset
- Customer-centric approach
- Technical acumen and comfortability in adopting and leveraging new tools and software; experience with MS Office Suite is required and EMR experience is strongly preferred
- Ability to handle sensitive information
- Effective oral and written communication skills
- Strong multi-tasking, organization, and time-management skills

**What’s in it for you?**
- Attractive compensation package with profit-sharing opportunities
- Benefits starting on your first day
- RRSP program + employer matching
- Educational Assistance and Health & Wellness programs
- Mentorship and professional development opportunities
- Employee discounts and friends and family discounts for qualifying hearing care needs

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