Service Coordinator

7 months ago

Victoria, Canada Kone Full time

Founded in 1910, _
- KONE
- is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an _
- innovation and sustainability
- leader with repeated recognitions by _
- Forbes
, Corporate Knights for clean capitalism and others._
- Are you ready to make your next career move to join our team and support your local territory as our Service Coordinator for KONE in Victoria?- Do you enjoy working in a fast-paced environment?-
- Are you able to collaborate with all levels of the organization to achieve business goals?
- Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
- Do you have a customer service mindset?
- Have your organizational skills supported colleagues in their responsibilities?If you answered a resounding YES to these questions, then we have an amazing opportunity for you

As our Service Coordinator, you will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers, managing the schedule, and pushing forward submittals to name a few responsibilities. You would own the administrative workload of the Manager, Supervisors and Salespersons so that they can maximize the time they spend on the customer and our field forces.

You will bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.
- We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because _
- we believe diversity drives innovation
- :_
- _We value your authentic self_
- _Diversity, equity and inclusion is embedded in our strategy and values_
- _Collaborative, creative and supportive work environment_
- _Passionate about safety, quality and innovation_
- _We care about the communities where we live and work_
- Some of our many benefits include:_
- _Competitive salary_
- _Flexible work schedule_
- _Opportunities to learn and grow_
- _Pension matching_
- _Comprehensive health and wellness plans for the entire family_
- _Paid holidays and paid time off_

Come share your passion and energy to make a positive impact at KONE for our customers and your
- career


*Beware of Recruitment Scams*
- Budgeted Salary Range $56,000 - $77,000.

IND123

LI-JP
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._

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