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International Admissions Officer

4 months ago

Vancouver, Canada Vancouver Community College Full time

**Pclass #**
- S9936**Who We Are**
- We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
- At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.-
**Position Summary**Duties & Responsibilities**
- Processes program and course based registrations for international students in a wide range of programs. This includes evaluating worldwide transcripts and documents for course pre-requisites, determining eligibility for course registration, assessing and authorizing articulated and routine transfer credits required for course pre-requisites and registration, processing registrations using applicable course/block registration procedures, resolving student course scheduling conflicts, explaining fee structures, sending course schedules and pre-arrival information to international students.
- Processes drops and withdrawals from courses and programs using appropriate drop and withdrawal procedures, liaises internally with the Student Records and Student Accounts departments regarding international student records and financial issues, makes adjustments to international student records based on drop/withdrawal dates, communicates drop/withdrawal information to international students/agents and explains refund structures.
- Liaises internally with the Finance department and Student Accounts office to coordinate and track tuition deposits and payments made by international applicants and current international students, initiates refunds based on international student refund policy and supporting immigration documentation, initiates the process for International Student Refund Appeal requests.
- Monitors international student seat availability and program wait-lists, works closely with various department areas and domestic student Admission Officers to monitor enrollment numbers and program filling information for upcoming programs and classes, fills vacant seats sometimes within tight timeframes, contacts international students from waitlists.
- Develops and maintains a complete knowledge of those portions of the College’s computer based student registration system (Banner) which support the admission and registration process. Uses the Banner student information system to ensure electronic files for international students are kept up to date, utilizes electronic Document Management tools to organize and evaluate documents and routes documents to the appropriate areas for processing.
- Modifies, prepares and sends international student transcripts and correspondence including offer letters, acceptance letters, enrolment letters, scholarship letters, tuition and refund fee information, pre-arrival correspondence and other letters for immigration purposes in compliance with Canadian immigration requirements and departmental expectations. Confirms student enrolment/breaks for Canadian immigration purposes.
- Reviews student information system (Banner) functionality, admissions and registration procedures, international student enrollment systems and builds business improvement proposals and recommends improvements and developments. Identifies and establishes enrolment management system documents in need of revision and works with the Associate Registrar, International Education to make the revisions. Uses professional judgment and interpretation of enrolment data to prioritize work and makes recommendations for process improvements in alignment with institutional strategic enrolment goals and objectives.
- Prepares documents and correspondence using MS Word, Outlook and other electronic communication tools. Prepares a variety of statistical reports using Excel related to international student enrolment management and provides reports as requested related to international student admissions and registration data.
- Performs other related duties as required.

**Qualifications**

**Education and Experience**
- Completion of a related 2-year post-secondary diploma and three years’ directly related experience at a post-secondary institution, including a minimum of one year related experience working in an international setting; or an equivalent combination of training and/or experience may be substituted for the required qualifications.

**Skills and Abilities**
- Demonstrated abi