Admissions Officer

5 months ago

Vancouver, Canada University Canada West Full time

**Position Job Title**:Admissions Officer

**Location**: Vancouver, BC (Hybrid)

**Reports To**: Admissions Supervisor

**Application Requirement**: Cover Letter

**Primary Purpose**

The Admissions Officer is responsible for providing an exceptionally high standard of customer service to UCW applicants and current students, agents and Global University Systems (GUS) partners.

**Specific Responsibilities**

The Admissions Officer will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:

- Record and implement procedures to produce and maintain complete and accurate student admission and education records.
- Work output must be scalable with respect to student numbers, locations, learning modalities and IT enhancements.
- Confidentiality of record security and privacy legislation is imperative.
- Coordinate the evaluation of transfer credit for applicants and students including initial assessment, coordination with faculty evaluators, assignment of transfer credit, and maintenance of transfer credit databases.
- Maintaining effective working relationships with diverse groups of students and employees.
- Ability to plan, organize and review the work of others engaged in similar tasks and be flexible and resourceful in performing job duties.
- Other related duties as assigned.

**Position Requirements**

**Competencies**:

- Proven ethical and objective decision-making and problem-solving abilities to support students
- A strong, service-oriented approach
- MS Office proficiency
- Ability to understand and follow complex oral and written instructions and communicate information effectively, both orally and in writing
- A high level of ethics, discretion, tact and diplomacy
- Excellent communication skills with a customer service focus and the ability to handle complaints, accept and consider suggestions and resolve conflict
- Demonstrated skills in cross-cultural communications
- Organization and accuracy
- Attention to detail
- To be able to work independently with mínimal supervision and within a team

**Education and Experience**:

- Minimum Bachelor’s Degree in a related discipline or equivalent combination of education and experience
- Administrative experience in a post-secondary educational setting
- Basic training in office practices, customer service and communication

LI-TS1

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