E-commerce Specialist

5 days ago


Richmond, Canada HD Bio Packaging Ltd Full time

At HD Bio Packaging Ltd, we pride ourselves on providing a collaborative and supportive working environment. As a rapidly growing company, we offer numerous opportunities for career advancement and professional development. We believe in offering competitive compensation packages, including a comprehensive benefits package that includes health insurance, retirement plans, and paid time off, to attract and retain top talent.

At the core of our values is our commitment to social responsibility. We strive to reduce our environmental impact by distributing sustainable materials, minimizing waste, and supporting local communities.

**Job Overview**:
**Responsibilities**:
Oversee daily e-commerce operations, including order processing, inventory management, and shipping coordination.

Provide outstanding customer service, promptly addressing customer inquiries, resolving issues, and handling returns and exchanges.

Respond to business inquiries, including price quotes, product information, and sample requests.

Collaborate with the marketing team to optimize the Shopify website, ensuring a user-friendly and visually appealing online shopping experience.

Monitor website performance and conduct regular site audits, identifying areas for improvement and implementing necessary updates.

Analyze sales data and customer feedback to identify trends and opportunities for growth.

Develop and implement strategies to improve customer satisfaction, retention, and lifetime value.

Generate data reports and conduct statistical analysis to inform business decisions and drive continuous improvement.

Collaborate with cross-functional teams, including marketing, product development, and design, to support overall business goals and objectives.

Ensure compliance with applicable regulations, including data privacy and payment processing.

**Qualifications**:
Bachelor's degree or diploma in Business, Marketing, communication, administration, or a related field.

Proficiency in speaking Chinese Mandarin is considered a valuable asset for this role.

1-5 years of experience in e-commerce, with a focus on operations and customer service.

Strong knowledge of Shopify or other e-commerce best practices.

Exceptional problem-solving and multitasking abilities, with keen attention to detail.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant e-commerce tools.

Strong customer service orientation and a passion for delivering an outstanding customer experience.

Familiarity with e-commerce analytics tools and data-driven decision-making.

**Benefits**:

- Dental care
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Richmond, BC V7A 5E5: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time

    Tidal Commerce Inc. is a specialized e-commerce consulting and engineering boutique offering comprehensive solutions from ideation to implementation and management.We are recognized as a Shopify Plus partner, with expertise in headless and composable technologies, diverse B2C and B2B planning and implementation experience, and a deep understanding of both...


  • Richmond, Canada DAJUE Group Full time

    **About Us** Cultural and creative product import & export company in Richmond is seeking an experienced IT / E-Commerce Specialist. We are a group company based in Richmond with five retail locations in Metro Vancouver. **Key Responsibilities**: - Manage and maintain our e-commerce website, ensuring product listings, pricing, and content are up to...


  • Richmond, Canada Aldila Boutique Full time

    **E-Commerce Support Specialist** **The Brand** Founded in 1986 Aldila is a boutique retailer and brand that is focused on providing exceptional experiences and unique, high-quality clothing for our customers. Our people love to create connections with every person that walks through the door, browses our website, and provide personalized experiences that...


  • Richmond, Canada CHICLUSSO HOME Full time

    **ABOUT US** The **CHICLUSSO** design team is composed of a group of cutting-edge designers who are passionate and passionate about design and are committed to the space design of real estate development, private high-end mansions, and boutique businesses. Provide one-stop service of professional interior full-case design, overall soft decoration design,...


  • Richmond Hill, Canada Doglas Trading Inc. Full time

    **Doglas Trading Inc.** **E-Commerce Specialist** **From $35,000-$50,000 per year** **Full-time, Permanent** **Responsibilities**: - Manage listings on multiple marketplace account including Amazon, Walmart, Bestbuy and Ebay - Analyze pricings from competitors and implement pricing strategies on our listings - Manage customer service, customer reviews...


  • Richmond Hill, Canada Doglas Trading Inc. Full time

    **Doglas Trading Inc.** **E-Commerce Specialist** **From $35,000-$50,000 per year** **Full-time, Permanent** **Responsibilities**: - Manage listings on multiple marketplace account including Amazon, Walmart, Bestbuy and Ebay - Analyze pricings from competitors and implement pricing strategies on our listings - Manage customer service, customer reviews...


  • Richmond, Canada Cargojet Airways Ltd. Full time

    **Accelerate your career with the most awarded Air Cargo Airline in Canada!** Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been...

  • Specialist, Operations

    7 months ago


    Richmond, Canada Cargojet Airways Ltd. Full time

    **Accelerate your career with the most awarded Air Cargo Airline in Canada!** Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been...


  • Richmond, Canada Cargojet Airways Ltd. Full time

    **Accelerate your career with the most awarded Air Cargo Airline in Canada!** Cargojet is Canada's leading provider of time-sensitive overnight air cargo services and carries over 1,300,000 pounds of cargo each business night. Cargojet operates its network across North America each business night, utilizing a fleet of all-cargo aircraft Cargojet has been...


  • Richmond Hill, Ontario, Canada Staples Full time

    We are seeking a highly skilled E-commerce Merchandise Operations Specialist to support our online vendors and help build our merchandising portfolio.Key ResponsibilitiesConduct research, gather industry data and trends to assist assortment/vendor expansion and selectionMaintain Dropship Vendor Tracker which comprises various vendor information and...

  • Marketing Specialist

    3 months ago


    Richmond, Canada Reliable Equipment Rentals Ltd Full time

    Are you eager to dive into the world of digital marketing? Reliable Equipment Rentals Ltd. is looking for a motivated junior marketing professional with a strong desire to learn and grow. This is a new position in our team, and we’re excited to welcome someone who can take the reins on our marketing efforts, primarily focusing on **Google Ads** with...

  • E-commerce Specialist

    5 months ago


    Richmond Hill, Canada Universal Soul Service Corp. Full time

    We are seeking a skilled Ecommerce Specialist to join our dynamic team. This role is pivotal in supporting our global events through the creation and management of products, services, and events on our webstore. You will work closely with various departments, including Finance and logistics, to ensure seamless operations and a superior online shopping...


  • Richmond, British Columbia, Canada Spicers Canada ULC Full time

    Sales and Support Specialist Job DescriptionA Sales and Support Specialist role is available at Spicers Canada ULC, a leading distributor of commercial print and business papers, graphic solutions, sign & display equipment, and materials, and packaging supplies.About the Role:This is a full-time position responsible for providing excellent customer service...


  • Richmond Hill, Canada TP-LINK CANADA INC. Full time

    **Summary of the Role**: The Amazon Category Specialist is responsible for managing and optimizing accounts and product listings, monitoring sales performance, and implementing strategies to increase revenue within assigned product categories on Amazon. This role requires a combination of analytical skills, e-commerce expertise, and knowledge of Amazon's...


  • Richmond, Canada T&T Supermarket Full time

    Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 33 stores across the country: 14 in BC, 7 in Alberta, 11 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of...

  • Marketing Specialist

    7 months ago


    Richmond, Canada Michael Gao Inc. Full time

    Education: College/CEGEP - Experience: 3 years to less than 5 years **Asset languages**: - Mandarin **Work setting**: - Communications establishment **Tasks**: - Train and supervise staff - Perform administrative tasks - Develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes - Gather,...


  • Richmond, Canada White Raven Brands Full time

    **Big Star Lights** is an e-commerce company that supplies high-quality, easy-to-install decorative lighting products for both professionals and DIY enthusiasts! We deliver quickly and provide outstanding customer support. We're seeking a motivated **Customer Service Representative in a Part-time Seasonal position** to join our team during our busy peak...


  • Richmond, Canada UniUni Full time

    About UniUniWe are a leading last-mile logistics provider in North America, delivering tens of millions of parcels annually across Canada and rapidly expanding our operations in the United States. Founded in 2019, we leverage tech-driven innovation and a crowdsourcing delivery model to offer fast, economical, and reliable services to local, national, and...


  • Richmond, Canada HD Bio Packaging Ltd Full time

    At HD Bio Packaging Ltd, we pride ourselves on providing a collaborative and supportive working environment. As a rapidly growing company, we offer numerous opportunities for career advancement and professional development. We believe in offering competitive compensation packages, including a comprehensive benefits package that includes health insurance,...

  • Marketing Specialist

    6 months ago


    Richmond, Canada Stay Fresh Footwear Inc Full time

    Education: College/CEGEP - Experience: Experience an asset **Tasks**: - Advise clients on advertising or sales promotion strategies - Assist in the preparation of brochures, reports, newsletters and other material - Conduct analytical marketing studies - Conduct online marketing, E-commerce and Website promotions - Develop and implement marketing...