E-commerce Merchandise Operations Specialist

1 week ago


Richmond Hill, Ontario, Canada Staples Full time

We are seeking a highly skilled E-commerce Merchandise Operations Specialist to support our online vendors and help build our merchandising portfolio.

Key Responsibilities
  • Conduct research, gather industry data and trends to assist assortment/vendor expansion and selection
  • Maintain Dropship Vendor Tracker which comprises various vendor information and terms
  • Handle the overall onboarding of drop ship vendors to the website, including setup in Staples Commerce Hub and coordination with the Customer Service Team
  • Continuously look for opportunities for process improvement and efficiency from both internal and customer standpoints
  • Issue various Drop-ship reports with recommendations for improvement
  • Investigate and resolve online drop-ship out-of-stock issues with vendors and Merchandising teams
Requirements
  • Post-Secondary education in business, retail management, inventory or supply chain management
  • Good understanding of both retail and online merchandising
  • Advanced skills in Microsoft Office Suite (specifically Excel, Outlook, Access, Word, PowerPoint, Power BI), SQL and VBA
  • Big Data Analytics - ability to provide insights and/or predict opportunities proactively by extracting information from the data lake into a digestible format
  • Experience with business intelligence/decision support software
  • 2-4 years of background in merchandising, buying, replenishment, online merchandising or similar
What We Offer
  • Estimated salary: $60,000 - $80,000 per year
  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs


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