IT & E-commerce Specialist
2 months ago
**About Us**
Cultural and creative product import & export company in Richmond is seeking an experienced IT / E-Commerce Specialist.
We are a group company based in Richmond with five retail locations in Metro Vancouver.
**Key Responsibilities**:
- Manage and maintain our e-commerce website, ensuring product listings, pricing, and content are up to date.
- Monitor website performance and resolve technical issues to ensure a smooth user experience.
- Develop and implement SEO strategies to increase website traffic and sales.
- Collaborate with marketing and sales teams to improve online sales strategies and campaigns.
- Oversee online customer service, including resolving website-related inquiries.
- Maintain and support IT infrastructure, including troubleshooting hardware and software issues.
- Ensure data security and regularly update system backups.
- Analyze website analytics and sales data to provide actionable insights for growth.
- Stay up-to-date with e-commerce trends and emerging technologies to ensure the company remains competitive.
- **Qualifications**:
- Bachelor’s degree in IT, Computer Science, E-commerce, or related field preferred
- 3+ years of experience in e-commerce management and IT support.
- Proficiency in web development languages (HTML, CSS, JavaScript) and CMS platforms (e.g., Shopify, WordPress).
- Experience with digital marketing tools such as Google Analytics, SEO, and SEM.
- Strong knowledge of IT systems, networks, and cybersecurity best practices.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and organizational skills.
**Job Types**: Full-time, Permanent
Pay: $3,500.00-$4,000.00 per month
**Benefits**:
- Company car
- Dental care
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Experience**:
- E-commerce: 2 years (required)
**Language**:
- Mandarin (required)
Work Location: In person
Application deadline: 2024-10-05
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