E-commerce Specialist

3 months ago


Richmond Hill, Canada Universal Soul Service Corp. Full time

We are seeking a skilled Ecommerce Specialist to join our dynamic team. This role is pivotal in supporting our global events through the creation and management of products, services, and events on our webstore. You will work closely with various departments, including Finance and logistics, to ensure seamless operations and a superior online shopping experience for our customers.

**Key Responsibilities**

**Webstore**: create and maintain webstores

**Issue Resolution**: Troubleshoot, research, and analyze issues to provide effective solutions.

**Reporting and Analytics**: Generate and interpret reports to track performance and provide actionable insights

**Content Management**: Regularly update product and service content, manage offer expiration dates, and ensure accuracy across the webstore.

**Interdepartmental Liaison**: Collaborate with all departments, including Finance and Warehouse teams to resolve product-related queries such as pricing, inventory levels, and shipping information.

**Accounting Verification**: Verify accounting codes and tax settings during product creation to ensure accurate financial tracking and ensure the transactions are flowing to the ERP (Sage)

**Policy Adherence**: Ensure all event requests comply with internal policies and procedures.

**Skills**
- Proven experience with ecommerce platforms (Shopify preferred), accounting systems (e.g., Sage Intacct), and shipping solutions (e.g., ShipStation) is highly desirable.
- Basic knowledge of HTML and SQL to facilitate content and data management.
- Strong proficiency in Microsoft Office Suite, and use of Shared Drives
- Exceptional attention to detail to ensure accuracy and quality.
- Strong written and verbal communication skills for effective collaboration and reporting.
- Ability to manage deadlines and work independently while remaining organized.
- Capable of working effectively both as a team member and independently.

**Schedule**:

- 40 hours per week with a two-day break
- o 9 hours shifts with one hour meal break
- Must be available day, evening and for weekend rotations.

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$65,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-08-25
Expected start date: 2024-09-02



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