Life Insurance Administrator

3 weeks ago

Concord, Canada Masters Insurance LTD. Full time

**The Company**

Established in 1966, Masters Insurance is one of Ontario’s largest, independently owned brokerages that specializes in insurance and bonding solutions for the construction and development industries. As a rapidly growing company with an enduring passion for supporting our businesses, and our communities, we also offer personal and commercial insurance, group benefits and financial planning services.

**Position Summary**

**Benefits**
- Advancement opportunities
- Competitive salary and benefits, including group health and dental, as well as retirement benefits
- Dedicated training and mentorship
- Educational reimbursement for recognized licenses and designations
- Hybrid work schedule
- Epic year-round employee events
- Wellness programs, including special initiatives for new moms
- Opportunities to give back to our communities through philanthropic programs
- Membership to an exclusive employee discount program
- Free parking
- **Masters assist employees by paying for work related courses, as well as annual licensing and designation fees, including Life License designations**_

**Key Accountabilities**

Life Insurance
- Place order for all necessary insurance policy underwriting requirements
- Proactively follow up on all pending cases to ensure company service standards are met
- Ensure that all policy issuance and settlement processing steps are carried out in a timely and compliant manner
- Provide Advisors with updates on ongoing policy cases
- Identify potential concerns/issues and assist Advisors with solutions
- Provide quotations for proposed policy changes
- Respond to client calls and answer queries relating to coverage and billing
- Resolve issues regarding client premiums, account reconciliation, and other issues as they arise
- Maintain hardcopy and electronic client files
- Provide backup to team members during periods of absence
- Prepare annual commission report for auditors
- Perform other related duties and special projects, as required

Administrative Duties
- Maintain and update the filing system, including ensuring all documents and paperwork are filed and logged accordingly in the system
- Log existing and terminated client files
- Other administrative duties such as printing, photocopying and scanning of documents
- 3+ years of administrative experience in the life insurance industry
- Knowledge of life insurance terminology and products
- Experience with insurance carriers’ products, software and websites
- Advanced proficiency in Microsoft Office Program: Excel, Word, PowerPoint and Outlook
- Proven accurate data entry skills and attention to detail
- Life License (LLQP), or the willingness to obtain within 1 year of continuous employment
- Excellent organizational and effective time management skills
- Ability to work independently while being committed to functioning as a team player
- Professional interpersonal and communication skills, both verbal and written
- Ability to multi-task in a fast-paced and challenging environment
- Post Secondary education is preferred

**Skill Sets Required**
- Effective interpersonal and communication skills, both verbal and written
- Excellent organizational and time management abilities
- Self-motivation with ability to problem-solve with limited supervision
- Flexibility to work in a fast-paced and dynamic environment with changing priorities
- Ability to work independently and as a team member
- Accurate data entry skills with a strong attention to detail

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- RRSP match

Schedule:

- Monday to Friday

Work Location: In person

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