Key Account Manager

2 days ago


Toronto, Canada Unilever Full time

Background & Purpose of the Job

As a Key Account Manager (KAM), you will report directly into the Senior Customer Team Leader (Sr. CTL). You will be responsible for achieving planned profit and sales goals for existing and new products/brands within your assigned account group. You will focus on maximizing volume with existing Key Accounts by developing business relationships with your customers in order to protect current business. As a KAM, you will put forth ongoing efforts to develop new accounts, drive business and continually build responsible and profitable sales volume. You will manage the external customer communication in order to ensure on-going development and profitable growth for each assigned trade account/ category. Internally, the KAM actively contributes and communicates with CCD, Finance, Customer Service, BDM, BOMs etc. to establish best-in-class practices and unlock opportunities for growth and improved efficiencies.

Who You Are & What You’ll Do-
- Lead and participate in the development of the company's Annual Planning process for the designated trade segment- Manage the total customer interface ensuring on-going development and profitable growth for the assigned trade account- Utilize/manage trade spending to support Unilever’s overall objectives and strategies within agreed parameters- Formulate plans to obtain agreed listings, retail pricing, distribution, shelf positioning and retail inventory levels- Evaluate customer tactics, plan implementation & recommendations to improve for the future- Maintain excellent trade relations and customer support for our brands through effective execution of brand strategy in combination with complete understanding of the customer’s unique needs and the marketplace conditions

What You’ll Need To Succeed- Undergraduate degree required- Minimum 3 years of progressive account development experience and trade/consumer marketing experience within the mass merchandise, club, grocery or drug trade.- Strong communication, interpersonal skills, and presentation skills required- Intermediate level of computer skills (spreadsheet, presentation development, word processing)- Strong analytical skills using Nielsen data- Proven leadership and strategic planning abilities combined with strong financial management and analytical skills is essentialWhat We Can Offer You
- Culture for Growth

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Top Notch Employee Health & Well Being Benefits

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Every Voice Matters

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Global Reach

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Unilever: Life | LinkedIn

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Strategy | Unilever

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Why work for Unilever

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Careers at Unilever

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Unilever Global Website

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Check Out Our Space

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.
- Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au
- Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.


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