Medical Office Receptionist/assistant

7 days ago


Welland, Canada MD clinic Full time

**Job Summary**

**Duties**
- Greet patients and visitors, ensuring a positive first impression of the office.
- Manage front desk operations, including answering phone calls, scheduling appointments, and handling patient inquiries.
- Maintain accurate patient records using electronic health record systems PSSUITE Telus.
- Process patient intake forms and verify insurance information efficiently.
- Assist with billing and coding tasks as needed, ensuring compliance with medical regulations.
- Coordinate communication between patients and healthcare providers to facilitate effective care.
- Perform general administrative tasks such as filing, faxing, and maintaining office supplies.
- Ensure that the office environment is clean, organized, and welcoming for patients.

**Qualifications**
- Previous experience in a medical office or dental office setting is preferred.
- Strong understanding of medical terminology is essential.
- Proficiency with phone systems and front desk operations is required.
- Familiarity with electronic health record systems such as Epic or Dentrix is highly desirable.
- Excellent organizational skills with attention to detail and the ability to multitask effectively.
- Strong interpersonal skills with a focus on customer service and patient care.
- Ability to work collaboratively within a team-oriented environment while maintaining professionalism at all times.

**What We Offer**:

- Competitive salary based on experience.
- Comprehensive benefits package, including health insurance and paid time off.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.

Expected hours: 30 - 40 per week

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Secondary School (preferred)

**Experience**:

- receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2024-12-12



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