HR Operations Program Lead

7 months ago

Toronto, Canada Neilson Financial Services Full time

**Company Description**
At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to the UK.

If you’d like to find out more about life at Neilson, check out the video below.

**Responsibilities**
- Manage foundational projects for the CEO such as a global HRIS/payroll implementation, ATS integration and optimization, Employee Engagement Survey, and more
- Develop project plans, progress reports, HR analytics/dashboards and management reports.
- Document root causes of issues, identify gaps, analyze trends, research industry standard processes and make recommendations to improve employee experience and operational efficiencies
- Develop and coordinate preparation of internal process documentation, user guides, governance/stakeholder materials, communications, and process maps
- Provide regular visibility to project status on a standard cadence through status reporting and project reviews.

**Qualifications**
- 5+ years of experience working with HR technology platforms in a project or program management role (HRIS, payroll, applicant tracking systems, people analytics, etc.)
- Strong organizational and people skills including change management, time management; ability to implement and manage details, prioritize, time manage and multi-task with limited supervision and sometimes under time pressure.
- Proven ability to manage multiple simultaneous projects and meet deadlines, achieve milestones, and deliver high quality results
- Ability to thrive in a matrix operating model with a strong emphasis on collaboration and partnership.
- Executive level consultation and thought leadership. Demonstrated skills in delivering presentations and influencing.
- Strong business acumen with the ability to find the simplest path to solutions
- Ability to synthesize information from multiple sources and provide strategic insight
- Capacity to anticipate problems; sensitive to issues that require diplomacy
- Proactively signal risks or issues impacting HR / business results before the risks materialize and suggest/implement mitigation actions.
- Experience using Dayforce HRIS is a definite asset

**Additional Information**
If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you

**Accessibility for Job Applicants**:
**Equal Opportunity Employer**:

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