![Sephora](https://media.trabajo.org/img/noimg.jpg)
Manager, Client Experience
5 days ago
**Job ID**: 234097
**Store Name/Number**: ON-Upper Canada Mall (0516)
**Address**: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA)
**Full Time/Part Time**: Full Time
**Position Type**: Regular
**You’ll love working here**
As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and team leadership as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store. You will also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles.
- ** Developing your team. **Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
- ** Embracing Innovation. **Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
- ** Client Experience. **Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient.
- ** Training & Development. **Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
- ** Visual Merchandising. **Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all visual merchandising flips and ensure replenishment if inventory is added to the sales floor.
- ** Vendor Management. **Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible.
**We’d love to hear from you if**
- You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
**While at Sephora, you’ll enjoy**
- ** The people. **You will be surrounded by the best talent in the industry - people you can be proud to work with.
- ** The perks. **Think you’ve tried it all? Just wait until you work at Sephora Enjoy the discounts, gratis & exclusive brand events.
- ** The education. **We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our...
-
Client Experience Specialist
3 weeks ago
Newmarket, Canada Edward Jones Full timeJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our...
-
Client Experience Specialist
3 weeks ago
Newmarket, Canada Edward Jones Full timeJoin a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.Behind everything we do is our...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full time**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...
-
Client Experience Specialist
6 hours ago
Newmarket, Canada Edward Jones Full time**Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team**.** At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team...
-
Team Lead, Client Experience
2 weeks ago
Newmarket, Canada Sephora Full time**Job ID**: 246861 **Store Name/Number**: ON-Upper Canada Mall (0516) **Address**: 17600 Younge Street, Newmarket, ON L3Y 4Z1, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeRecruiter Carlie Bibbs Opportunity Overview If you're looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple Financial Advisors in a branch office setting. The Client Experience Specialist drives client loyalty to Edward Jones and...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeRecruiter Carlie Bibbs Opportunity Overview If you're looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple Financial Advisors in a branch office setting. The Client Experience Specialist drives client loyalty to Edward Jones and...
-
Client Experience Specialist
4 weeks ago
Newmarket, Canada Edward Jones Full timeRecruiter Carlie Bibbs Opportunity Overview If you're looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple Financial Advisors in a branch office setting. The Client Experience Specialist drives client loyalty to Edward Jones and...
-
Client Experience Specialist
3 weeks ago
Newmarket, Canada Edward Jones Full timeRecruiter Carlie Bibbs Opportunity Overview If you're looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple Financial Advisors in a branch office setting. The Client Experience Specialist drives client loyalty to Edward Jones and...
-
Client Experience Specialist
3 weeks ago
Newmarket, Canada Edward Jones Full timeRecruiter Carlie Bibbs Opportunity Overview If you're looking for a fulfilling career, the Client Experience Specialist role at Edward Jones may be the right opportunity for you. The Client Experience Specialist works with multiple Financial Advisors in a branch office setting. The Client Experience Specialist drives client loyalty to Edward Jones and...
-
Manager, Client Relationship Manager
3 weeks ago
Newmarket, Canada VC3 Full timeThe Manager, Client Relationship Managers must be able to deliver effective leadership, strategy, follow-up and direction that aligns with the overall goals of the organization.The Manager, Client Relationship Managers will work directly with the client team and VC3’s technical teams to ensure the smooth and successful delivery of technical services –...
-
Client Relationship Manager
2 months ago
Newmarket, Canada VC3 Full timeThe Client Relationship Manager focuses on assisting our clients to navigate their service needs, ensuring proper escalations as required, and managing their technology needs and service expectations.Our People: Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open...
-
Client Relationship Manager
3 weeks ago
Newmarket, Canada VC3 Full timeThe Client Relationship Manager focuses on assisting our clients to navigate their service needs, ensuring proper escalations as required, and managing their technology needs and service expectations.Our People: Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open...
-
Operations & Client Success Manager
2 weeks ago
Newmarket, Canada Oomple Full timeOur top utility solutions client on the Oomple platform is seeking a highly motivated Manager to oversee the daily operations of their PowerAssist and SecureAssist services. As a Manager, you will be responsible for effective resource planning and staffing strategies, maintaining strong client relationships, and providing exceptional customer...
-
Sales and Customer Experience Manager
4 weeks ago
Newmarket, Canada Indigo Books & Music Full timeCompany Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Sales and Customer Experience Manager
4 weeks ago
Newmarket, Canada Indigo Full timeCompany Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Sales and Customer Experience Manager
1 week ago
Newmarket, Ontario, Canada Indigo Full timeCompany DescriptionDedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...