Customer Service Adviser

3 months ago


SaintLéonardd'Aston QC, Canada Le Groupe PNF inc. Full time

Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Asset languages**:

- Spanish; Castilian
**Work setting**:

- Rural area
- Industrial
**Tasks**:

- Answer written and oral inquiries
- Gather, research and prepare communications material
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Sell merchandise
- Answer clients' inquiries and provide information
- Take customers' orders
- Resolve complaints and claims
**Computer and technology knowledge**:

- Database software
- Enterprise resource planning (ERP) software
- MS Excel
- MS Outlook
- MS Word
- Adobe Illustrator
- MS PowerPoint
- Electronic mail
**Security and safety**:

- Criminal record check
- Driver's validity licence check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Experience**:

- Experience an asset
**Financial benefits**:

- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Variable or compressed work week



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