Customer Service Adviser
3 months ago
Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 40 hours per week
- Education:
- Expérience:
**Education**:
- No degree, certificate or diploma
**Asset languages**:
- Spanish; Castilian
**Work setting**:
- Rural area
- Industrial
**Tasks**:
- Answer written and oral inquiries
- Gather, research and prepare communications material
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Sell merchandise
- Answer clients' inquiries and provide information
- Take customers' orders
- Resolve complaints and claims
**Computer and technology knowledge**:
- Database software
- Enterprise resource planning (ERP) software
- MS Excel
- MS Outlook
- MS Word
- Adobe Illustrator
- MS PowerPoint
- Electronic mail
**Security and safety**:
- Criminal record check
- Driver's validity licence check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Experience**:
- Experience an asset
**Financial benefits**:
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Variable or compressed work week
-
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