Automotive Appointment Coordinator
7 months ago
**Key Responsibilities**:
- Warm and prompt answering of phone calls.
- Efficient scheduling and management of service appointments.
- Sending appointment reminders and conducting customer follow-ups.
- Handling customer complaints tactfully and efficiently, in line with dealership guidelines.
- Providing regular feedback to the Service Manager on customer interactions.
- Recommending and supporting service process improvements.
- Recognizing and giving special attention to repeat customers.
- Assisting in customer reception and other related tasks as needed.
- Effectively organizing and maintaining records and files.
- Some administration and office responsibilities as assigned
**Qualifications**:
- Prior retail experience, preferably in a dealership environment.
- Previous experience with SERTI, CDK OneEighty and other DMS systems
- Exceptional communication and customer service skills.
- Strong multitasking, time management, and organizational abilities.
- Attention to detail and proficiency in administrative procedures.
- Commitment to maintaining a professional and welcoming work environment.
**Why Choose Volkswagen Waterloo?** Being part of Volkswagen Waterloo means joining a team recognized for its excellence and innovation. We value our employees immensely, offering a dynamic, inclusive environment where everyone's contributions are acknowledged. You'll work with a globally renowned brand, committed to quality, sustainability, and advanced technology. We ensure our team stays ahead with ongoing training and professional development. Emphasizing work-life balance, competitive compensation, and teamwork, Volkswagen Waterloo is more than just a workplace. It's a place where your career can flourish. Be part of a team driving towards a brighter future.
Join Volkswagen Waterloo and contribute to the high-quality service our customers expect. We eagerly await a dedicated, customer-focused individual for this essential role in our dealership.
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$21.00 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to Commute:
- Waterloo, ON N2L 5C6 (required)
Work Location: In person
-
Automotive Service Advisor
2 months ago
Waterloo, Canada Master Mechanic Waterloo Full timeResponsibilities: - Greet customers and provide excellent customer service throughout their visit - Listen to customers' concerns and accurately document them - Schedule appointments and communicate with customers regarding the status of their vehicle - Provide estimates for repairs and services - Coordinate with technicians to ensure timely completion of...
-
Automotive Service Advisor
7 months ago
Waterloo, Canada Master Mechanic Waterloo Full timeResponsibilities: - Greet customers and provide excellent customer service throughout their visit - Listen to customers' concerns and accurately document them - Schedule appointments and communicate with customers regarding the status of their vehicle - Provide estimates for repairs and services - Coordinate with technicians to ensure timely completion of...
-
Automotive Service Advisor
4 months ago
Waterloo, Canada Master Mechanic Full time*Job Summary* As a Service Advisor, you will be the liaison between customers and the service department at an automotive dealership. Your role is crucial in ensuring customer satisfaction and facilitating smooth vehicle maintenance and repair processes. *Duties* - Greet customers and assess their service needs - Provide recommendations on necessary repairs...
-
Flooring Appointment Canvasser
7 months ago
Waterloo, Canada Floor Coverings International of Kitchener-Waterloo & Ontario Full time**Benefits**: - Free drinks and snacks - Employee discounts - Free uniforms Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need to...
-
Flooring Appointment Canvasser
4 months ago
Waterloo, Canada Floor Coverings International of Kitchener-Waterloo & Ontario Full time**Benefits**: - Bonus based on performance - Free uniforms - Training & development Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate...
-
Flooring Appointment Consultant
2 months ago
Waterloo, Ontario, Canada Floor Coverings International of Kitchener-Waterloo & Ontario Full timeJob DescriptionAbout UsFloor Coverings International of Kitchener-Waterloo & Ontario is a leading provider of flooring solutions. Our unique shop-at-home model allows customers to get perfect new floors without leaving their home.Key ResponsibilitiesWork closely with the owner to canvass specific neighbourhoods over a specific time-frameDemonstrate...
-
Flooring Appointment Canvasser
4 months ago
Waterloo, Canada Floor Coverings International Full timeBenefits: Bonus based on performance Free uniforms Training & development Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need...
-
Flooring Appointment Canvasser
4 months ago
Waterloo, Canada Floor Coverings International of Kitchener-Waterloo & Ontario Full timeBenefits: Bonus based on performance Free uniforms Training & development Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.8 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an...
-
Project Coordinator
6 months ago
Waterloo, Canada ODC Tooling and Molds Full time_**PROJECT COORDINATOR -AUTOMOTIVE TOOLING & SEMI-AUTOMATED MACHINES**_ Responsibilities: Project focus and coordinating include: - Automotive trim tools for the soft goods and molded parts industry - Semi-automated stand-alone trim machines - Automated packaging/sealing machines - Responsible for the management and success of multiple projects...
-
Digital Transformation Specialist
3 weeks ago
Waterloo, Ontario, Canada Virtek Vision Full timeJob OverviewVirtek Vision is a leading high technology company based in Waterloo, Ontario, with a dominant product position in the aerospace, prefabricated construction, and industrial fabrication markets.We are seeking a highly technical individual to lead our global team of Application Specialists and Engineers as a Digital Transformation Specialist -...
-
Call Centre Agent
6 months ago
Waterloo, Canada AutoCanada Inc. Full time**AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** a **Business Development Call Centre Representative **to work with our busy **BDC team at Waterloo Honda.** This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve,...
-
Patient Care Coordinator
7 hours ago
Waterloo, Canada University of Waterloo Full timeOverview: The Patient Care Coordinator is responsible for coordinating patient care and is responsible for duties that encompass patient reception, patient scheduling, cash handling, maintenance of patient records, patient safety/infection prevention and control as well as administrative functions with a view to promoting safe, quality patient care and...
-
Client Service Coordinator
4 days ago
Waterloo, Canada University of Waterloo Full timeOverview: **Term: 1 year** The Campus Wellness Administration team serves the University of Waterloo community by supporting all units within Campus Wellness (Health Services, Counselling Services and Health Promotion) with effective, efficient, collaborative, and client-focused administrative service. This role is accountable to the Client Service Manager...
-
Front Desk Coordinator
2 months ago
Waterloo, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional support to our clients in Waterloo, Canada. As a key member of our team, you will be responsible for managing incoming calls, scheduling appointments, and performing various administrative tasks to ensure seamless office operations.Key Responsibilities:Answer...
-
Patient Coordinator
6 months ago
Waterloo, Canada Parkside Drive Dental Full timeJob Summary: We are seeking a detail-oriented and organized individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will be responsible for providing excellent customer service and administrative support in a Dental office setting. This is a full-time position. Hours would be Monday 8:30am till 5pm, Tuesday 7:30am till 4pm,...
-
Automotive Project Lead
4 weeks ago
Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada CQ Search Group Ltd. Full timeCQ Search Group Ltd. is seeking an experienced Automotive Program Manager to lead our clients' automotive programs.We are looking for someone with a strong technical background and project management skills to oversee the entire program lifecycle from initial requirements through prototyping, production launch, and regular production.The successful candidate...
-
Facility & Maintenance Coordinator
8 months ago
Waterloo, Canada Forbes GM Full timeForbes Motors is currently seeking a Facility & Maintenance Coordinator to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: The Facility & Maintenance Coordinator is responsible for property maintenance of both the interior and exterior of the dealership, regular facility...
-
Administrative Coordinator
7 hours ago
Waterloo, Canada University of Waterloo Full timeOverview: The Centre for Education in Mathematics & Computing (CEMC) is Canada’s largest and most recognized outreach organization for promoting and creating activities and materials in mathematics and computer science and is housed within the Faculty of Mathematics at the University of Waterloo. Our mission is to increase interest, enjoyment, confidence,...
-
Office Operations Coordinator
2 months ago
Waterloo, Ontario, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals in Waterloo is looking for a highly skilled Office Operations Coordinator to support our office operations. As an Office Operations Coordinator, you will be responsible for handling a variety of administrative tasks, ensuring smooth day-to-day office functions.Key Responsibilities:Manage office correspondence, answer phone calls, and...
-
Spa Coordinator
4 months ago
Waterloo, Canada Sanctuary Day Spa Full timeSpa coordinator **What we offer**: - Permanent position at our spa - Competitive hourly wage - Excellent health benefits including dental and vision for full-time employees - Fantastic employee and family discounts - Opportunity to further education **Required Skills and Qualifications**: - Strong computer skills, knowledge of Microsoft Word, Excel and...