Key Account Management Professional

4 weeks ago

Mississauga, Canada Ceva Logistics Full time

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 98,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?_
- YOUR ROLEDo you have the eye of a bold eagle, the concentration of a hunting lioness, the social skills to work and communicate with a team? Key Account Management Professional we are looking for Your mission will be to oversee a portfolio of assigned customers/accounts and deliver client solutions based on customer needs. Accountable for retention of business and new growth. The account manager plays a strategic role in management and coordination of all customer service/quality efforts and execution by the respective operational teams in the product categories involved. They ensure ownership, accountability, and consistency in service quality and customer satisfaction. Models and acts in accordance with our guiding principles and core values.WHAT ARE YOU GOING TO DO?- Operates as the point of contact for assigned accounts. Developing a trusted advisor relationship with customer and CEVA stakeholders - Serves as the primary contact for communications with the assigned accounts.
- Coordinates and provides direction for customer service efforts from all station departments involved with the assigned accounts, works with the managers and supervisors to ensure a consistent and high level of customer service.
- Effectively hands over documented new business to product operations teams to ensure that customer requirements and CEVA service/solution commitments are met.
- Creates, implements and maintains standard operating procedures (SOPs) for each client.
- Prepares management KPI reports that track adherence to standard operating procedures, quality of service, customer volumes, and reviews results with internal teams on a regular basis. Analyzes causes of concern and drives corrective actions and changes in solutions through a project management framework.
- Conducts regular and structured review sessions with assigned customers for updates on customer strategy and priorities, adjustment of our value proposition, continuous improvement, and innovation, as well as operational excellence.
- Interact regularly with local management and develop close and cooperative working relationships with operational staff to ensure the customer's needs are met.
- Utilize superior communications and negotiation skills to inform and motivate staff and develop effective working relationships with peers, executives, and clients.
- Address all performance problems promptly and directly in accordance with company policies.
- Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
- Develops and maintains functional knowledge of the products, services and operations offered and actively participate in product training sessions.
- Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?- Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively source, aggregate, analyze and present information and respond to questions from management, employees, and customers.
- Ability to effectively identify cause and effect relationships, formulate solutions for deficiencies and drive their implementation and observation in a timely and consistent fashion.
- Advanced proficiency in Microsoft Office - specifically Excel Pivot-Tables/Graphs, Formulas and PowerPoint.
- In depth knowledge of company’s and industry products and services required.
- Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance.
- Critical thinking and problem solving. Experienced in delivering client forward solutions based on Customer needs.
- Intermediate understanding and experience in project management methodologies.
- Self-motivated and able to thrive in a results driven environment.
- Demonstrated leadership skills in influencing departments and implementing and managing change.
- Ability to plan, organize and manage multiple projects at the same time, set and communicate priorities. Accepts responsibility for results.
- Develops and uses collaborative relationships to accomplish work goals.
- Minimum:
- Minimum three-fiv

  • Key Account Manager

    1 month ago

    Mississauga, Canada Elby Professional Recruitment Full time

    Our client, a leader in the packaging industry, has an immediate opportunity for an experienced Key Account Manager to join their team! Reporting to the Director of Sales, the Key Account Manager will be responsible for managing a diverse base of existing customers, as well as identifying and securing new business development opportunities. This is a remote...

  • Key Account Manager

    4 weeks ago

    Mississauga, Canada ct bakery Full time

    Job Purpose: Key Responsibilities and Accountabilities: - Developing and leading a sales pipeline for growth including prospecting, understanding customer requirements, proposals, commercialization and servicing accounts - 60% of time prospecting new, 20% of time growing current business (House & Broker accounts), and 20% of the time spent on account...

  • Key Account Manager

    1 month ago

    Mississauga, Canada Belvika Trade & Packaging Full time

    **Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 30-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Key Account Manager

    1 month ago

    Mississauga, Canada Belvika Trade & Packaging Full time

    **Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 400,000 ft2. An almost 30-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate,...

  • Key Accounts Manager

    7 days ago

    Mississauga, Canada CT Bakery Full time

    **Key Account Manager - Food Service** - **Who we are**_ **CT Bakery is an international provider of the highest quality, thaw and serve artisan donuts that deliver a bakery-fresh experience. Headquartered in Toronto, Ontario Canada. CT Bakery donuts can currently be found in leading grocery stores, convenience stores, and institutions across North America,...

  • Key Account Manager

    1 month ago

    Mississauga, Canada Gay Lea Foods Full time

    **Reports to**: Sales Director **Status**: Full time Gay Lea Foods is currently seeking to enhance our sales team! We are looking for Key Account Managers in our various sales units including Retail Sales (grocery/mass/club), Co-manufacturing (B2B) and Ingredients to assist us in achieving our key deliverables, growing the business. **Purpose**: As a Key...

  • Key Account Manager

    4 weeks ago

    Mississauga, Canada Belvika Trade & Packaging Full time

    **Belvika Trade & Packaging Ltd. **is a leading one-stop contract packaging company, specializing in precision packing of dry foods, chocolate and confectionary products from multiple facilities totaling more than 500,000 ft2. A 30-year-old and 100% owned Canadian Company, Belvika has grown to be one of the largest co-packers of chocolate, confectionary and...

  • Key Account Manager

    4 weeks ago

    Mississauga, Canada Veseris Full time

    Job Type Full-time Description Role Summary:The Key Account Manager plays a critical role in our sales department, focusing on developing and maintaining relationships with key decision-makers and field teams. This outside sales position is essential for orchestrating sales initiatives, implementing pricing strategies, and attracting prospective customers to...

  • Manager Key Accounts

    4 weeks ago

    Mississauga, Canada Bollore Logistics Full time

    Job Introduction:We have an exciting opportunity for a Manager Key Accounts to join our team at Bollore Logistics. As the Manager Key Accounts, you will be responsible for managing and developing key client accounts to ensure customer satisfaction and achieve business objectives.Key Responsibilities: Manage and develop relationships with key client accounts...

  • Key Account Manager

    4 weeks ago

    Mississauga, Canada Thai United Food Trading Ltd. Full time

    We are looking for a Key Accounts Manager to join our team and focus on the growing market for Ethnic Food products. This segment represents a huge opportunity for Thai United and we want someone who is eager to do the best work of their lives in a rapidly changing environment. Key Accounts Managers at Thai United are strategist working with the largest...

  • Global Key Account Manager – Food

    4 weeks ago

    Mississauga, Canada SGS Full time

    Job Description Working as a member of SGS' Global Food team, the Global Key Account Manager will be responsible for developing a strategic and durable partnership between SGS and global food industry clients. You will be responsible for managing the successful deployment and delivery of diverse and/or complex client-specific projects of different...

  • Key Account Manager, National Accounts

    1 month ago

    Mississauga, Canada Nestle Full time

    As a company made up of pet owners, we believe that pets and people are better together. If you share our passion for pets and you're looking for a career where you can take ownership, collaborate and contribute to challenging, satisfying and meaningful work, then you are the type of person we want at Nestlé Purina PetCare Canada. We are a leader in the pet...

  • Key Account

    7 days ago

    Mississauga, Canada JTI - Japan Tobacco International Full time

    **About JTI** JTI-Macdonald Corp., established in 1858, is one of Canada’s oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country. JTI Canada is a member of Japan Tobacco International...

  • Key Account Manager- Food Service

    1 month ago

    Mississauga, Canada CT BAKERY Full time

    _**Who we are**_ **CT Bakery is an international provider of the highest quality, thaw and serve artisan donuts that deliver a bakery-fresh experience. Headquartered in Toronto, Ontario Canada. CT Bakery donuts can currently be found in leading grocery stores, convenience stores, and institutions across North America, South America and Asia. We also sell...

  • Key Account

    4 weeks ago

    Mississauga, Canada JTI Full time

    About JTI JTI-Macdonald Corp., established in 1858, is one of Canada’s oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country.  JTI Canada is a member of Japan Tobacco International...

  • Key Account Manager

    5 days ago

    Mississauga, Canada Regal Confections (Confiseries Regal) Inc. Full time

    WHO ARE WE? Canada's leading distributor of confectionery and chocolate products. Regal Confections ( Confiseries Regal ) Inc. has evolved to become the exclusive distributor of brands such as Tootsie Roll, Dubble Bubble, McCormicks, PEZ, Rockets and many others. We market a wide range of licensed products such as Disney, Lucasfilm, Emoji, NHL, Mattel,...

  • Key Account Manager

    2 weeks ago

    Mississauga, Canada Regal Confections (Confiseries Regal) Inc. Full time

    WHO ARE WE? Canada's leading distributor of confectionery and chocolate products. Regal Confections ( Confiseries Regal ) Inc. has evolved to become the exclusive distributor of brands such as Tootsie Roll, Dubble Bubble, McCormicks, PEZ, Rockets and many others. We market a wide range of licensed products such as Disney, Lucasfilm, Emoji, NHL, Mattel,...

  • Key Account Manager

    2 weeks ago

    Mississauga, Canada Regal Confections (Confiseries Regal) Inc. Full time

    WHO ARE WE? Canada's leading distributor of confectionery and chocolate products. Regal Confections ( Confiseries Regal ) Inc. has evolved to become the exclusive distributor of brands such as Tootsie Roll, Dubble Bubble, McCormicks, PEZ, Rockets and many others. We market a wide range of licensed products such as Disney, Lucasfilm, Emoji, NHL, Mattel,...

  • Key Account Manager

    2 weeks ago

    Mississauga, Canada Regal Confections (Confiseries Regal) Inc. Full time

    WHO ARE WE? Canada's leading distributor of confectionery and chocolate products. Regal Confections ( Confiseries Regal ) Inc. has evolved to become the exclusive distributor of brands such as Tootsie Roll, Dubble Bubble, McCormicks, PEZ, Rockets and many others. We market a wide range of licensed products such as Disney, Lucasfilm, Emoji, NHL, Mattel,...

  • Key Account Manager I

    2 days ago

    Mississauga, Canada Sofina Foods Full time

    Key Account Manager I - Contract Orlando, 3340 Orlando Dr, Mississauga, Ontario, Canada Req #1203 Thursday, March 28, 2024 About us: Sofina Foods is one of Canada's leading manufacturers of primary and further processed protein products for retail and foodservice customers as well as international markets. We manufacture pork, beef, turkey, chicken...