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Fulfillment Administrator

7 months ago

Burlington, Canada Islamic Relief Canada Full time

**Location**: Burlington, ON
**Status**:Part-time, contract

**Department**: Marketing

Islamic Relief Canada is looking for a part-time Fulfillment Administrator with excellent organizational, communication, and time management skills. This person will work closely with our online Charity Shop to ensure smooth operations, and order fulfillment in a timely manner, and inventory is kept up to date.

Essential Duties and Responsibilities:

- Receive, process, and fulfill online shop orders at a minimum of twice a week
- Manage shipping and returns for all shop orders
- Coordinate fulfillment of special requests (with donors or key stakeholders)
- Maintain warehouse organization to ensure efficiencies, including organizing storage, labeling, and inventory counts on a monthly basis
- Occasionally support shop with pop-up inventory organization, set up and take down
- Willing to work occasional weekends when pop-up shops are scheduled
- Present data from shop fulfillment on a weekly basis (to ensure timely fulfillment & what people are purchasing)
- Support E-commerce coordinator on all projects with administrative support
- Required to be in office in Burlington minimum twice a week and potential weekend work when required.

Qualifications and Competencies:

- Past work experience working in retail or fulfilling online orders
- Excellent organizational skills to work independently and manage projects with many moving parts
- Motivated self-starter who is able to take both guidance and initiative
- Detail-oriented with excellent writing, communication, and presentation skills
- Able to work under pressure and meet strict deadlines
- Experience dealing with vendors
- Access to a car and willing to work out of our Burlington office three days a week with Wednesdays being mandatory.

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