Front Desk Receptionist

2 weeks ago


Surrey, Canada Panorama Optometry Full time

**Front Desk Coordinator Needed**

Do you have a way of making people feel at ease and comfortable, even if you don’t know them? Then we want to talk to you about our Front Desk Coordinator position.

Our busy Eye Care practice needs a Front Desk Coordinator to help us give our patients a 5-star experience all the time, every time

**How will you make a difference?**

As our Front Desk Coordinator, you will have the incredible honor to set the stage for each patient’s appointment. When our patients walk in, you will be the first person they see to reassure them they have made the right decision in choosing our practice, it really changes their day Not only that, but it sets the expectation for the appointment and lets our patients know their appointment will go as smoothly as possible.

Some of your **responsibilities **as a Front Desk Coordinator will include:

- Making sure patients feel welcome as soon as they walk in the door
- Pleasantly answering questions and making appointments for existing and potential clients
- Reviewing and organizing patient medical charts for accuracy and authenticity
- Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients
- Assisting in opening and closing the office
- Understanding and respecting patient privacy laws
- Consistent cross-training for optimal career growth
- Taking payments

**Why this job is more than a job**

In Eye Care, we change people’s lives. We help Grandma and Grandpa keep their independence by saving their eyesight. We help kids get better grades because they can finally see the board We prevent devastating traffic accidents, allow parents to take in every detail on their children’s faces, and help people enjoy a better quality of life - because life is so much better when you can SEE. _If you want a career where you can literally help the people in your community have better lives, this is the job for you._

**Experience Needed**:
Prior medical office experience is a plus, but it’s certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to the Panorama Optometry Exceptional Standard of Care

**If these sound like you, please apply**
- You’re full of energy and people feel charged up just being around you.
- You appreciate other people’s talents and love to work together to solve problems.
- Your reputation for honesty and integrity is legendary.
- You work well with others (teamwork)
- You take pride and ownership in your work - whatever you do, you do it well.
- You see yourself as an integral part of your team’s success
- You’re always up for learning something new, and you master new skills quickly.

**About Us**

**Job Type**: Permanent

**Salary**: From $17.00 per hour

**Benefits**:

- Extended health care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
Since we are a healthcare office, our staff continue to wear masks. We have cleaning and covid-19 protocols that will be discussed on hire

Work Location: One location


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