Team Coordinator

6 months ago


Hamilton, Canada Hamilton Health Sciences Volunteer Association Full time

The Hamilton Health Sciences Volunteer Association is hiring

Team Coordinator, Barton Bean inside the General Hospital
- 40 hours, Monday-Friday 10am-6pm and every other weekend. Must be available to work days, evenings and nights as required.

The Hamilton Health Sciences Volunteer Association (HHSVA) is hiring We are looking for customer focused individuals who are interested in joining our diverse and engaged team.

The HHSVA is a not-for-profit registered charity that donates all proceeds to enhance patient care and quality of life for the Hamilton Health Sciences (HHS) community through the operation of retail and parking facilities within the HHS family of hospitals. Our vision is to provide the best support for patient care. With your help we can do even more to support our vision

Providing great experiences for our staff and customers is at the heart of everything we do. Our employees know they can bring their authentic self to the workplace to create genuine connections with customers and their team mates. No experience? No problem We have a thorough orientation training program to support you in the transition to our workplace. Little availability? No problem We have a variety of shifts that can accommodate most schedules and can work around many of life’s challenges. We know you have a life outside of work and we want you to live it We champion an inclusive, fun and safe work environment. If this is the type of workplace you thrive in, we want to meet you

What can we offer you for as part of the HHSVA team? Competitive wage rates; paid time off work and paid breaks; benefits for staff that work over 20 hours a week; free uniform apparel; employee discount; increases to vacation time based on tenure; extensive rewards and recognition programs; employee and family assistance plan to support all facets of life for you and your family; opportunities for advancement; training and education and so much more In addition, our employees enjoy a workplace where diversity is welcomed and the contributions of each team member is valued.

Since we operate inside a healthcare facility, health clearance is required before joining our team. Part of that health clearance process is providing proof of full vaccination against COVID-19 or providing a documented exemption to be approved by Hamilton Health Sciences.

**Responsibilities**:
This position will provide assistance in the following areas:

- Ensures that all shop policies and procedures are followed by the staff
- Provides ongoing training and reinforcement for all team members
- Maintain consistency in service and sanitation standards from shift to shift
- Ensures that all customers are served in a friendly, courteous and efficient manner
- Assist with daily paperwork, catering, ordering, receiving and inventory
- Communicates all relevant information regarding the cafe to the Retail Site Manager or Assistant Manager - ie. Disciplinary issues, accidents or injury
- Assists management with loss prevention by ensuring cash and product are secure at all times
- Ensures portion control and waste are monitored to ensure guidelines are followed
- Organizes staff duties and breaks as necessary
- Performs other specific duties as directed by management
- Ensures that all Food Safety policies and procedures are adhered too, including recording of daily logs and cleaning schedules.
- Acts as the leader for the team by enforcing all policies and procedures in a fair and respectful manner
- Provides communication to the Management team of breaches in policies by staff
- Ensures adequate scheduling of all staff and all shifts are covered during off hours

Must to able to work hours as scheduled.

**Qualifications**:

- Minimum 2 years experience working in a food service environment, preferably with some supervisory responsibility
- Excellent customer service skills
- Good communication skills
- Able to prioritize tasks, organize work and take initiative
- Excellent problem solving skills
- Ability to work well in a team environment


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