Quality Improvement Specialist

2 weeks ago

Toronto, Canada University Health Network Full time

Part-time
- Department: Other (Not Listed)

**Company Description**:
University Health Network (UHN) is looking for an experienced professional to fill the key role of a **Quality Improvement Specialist** in the **Quality Improvement Review Committee (QIRC)**.

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital [TG], Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. The University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. Find out about our purpose, values and principles here.

Position: Quality Improvement Specialist, Quality Improvement Program
Site: University Health Network
Reports to: Director of Quality, Safety & Clinical Adoption

**Salary**: $38.02 - $47.53 per hour (Commensurate with experience and consistent with UHN Compensation Policy)
Hours: 18.75 hours per week
Status: Permanent Part Time, Hybrid Work Model
Posted Date: April 05, 2024
Closing Date: April 19, 2024

The QI process provides a means for ethical review and risk mitigation for Quality Improvement projects across the organization. The QI Specialist works in conjunction with QIRC Specialists, QIRC Chair, Bioethics, and leadership to plan, develop, lead, support and evaluate the QI Review Program across UHN. The position requires research and quality improvement design knowledge; leadership competencies which include the ability to work in complex, ambiguous and uncertain situations; the capability to manage multiple projects at a time and modify job responsibilities when required; collaborative decision making and change management skills; and the exercise of considerable judgement in conducting risk based review and triaging project-based recommendations for all QI submissions through the QIRC.

**Duties**:

- Provide outreach, consultation and risk mitigation to staff, physicians, and learners across the network on issues of privacy, ethics, risk, and feasibility
- Influence program development and engage in strategic organizational change in collaboration with counterparts and leadership
- Grow and/or leverage mutual relationships with key stakeholders including REB, Privacy, Legal and operational and clinical leadership
- Develop and/or contribute to the development of QI resources, guidelines, and organizational policies
- Prepare and deliver presentations, resources, and other forms of communication for various internal and external stakeholders
- Identify, monitor and communicate outcomes and targets associated with process implementation
- Contribute to weekly QI meetings and stakeholder consultation (e.g. agenda creation, minute taking, project presentation and scheduling meetings with multiple stakeholders)
- Retain complete documentation of QI requests, decisions, and follow up using SharePoint with a focus on continually improving workflow

**Qualifications**:

- Masters degree preferred (research-based Health Professions, Social Sciences, Policy or Quality)
- From 1 to 3 years research and/or quality improvement experience
- Applied knowledge of research and legal regulations, guidelines and tools including TCPS2, PHIPA, ARECCI, etc.
- Knowledge of, and familiarity with, quality improvement methodologies and change management
- Works well with people from different disciplines and with varying levels of technical expertise
- Exercises considerable independent judgement and decision-making, using broadly defined policies, practices, and procedures, to resolve a variety of complex problems
- Develops and maintains tools to facilitate and enhance research and quality improvement task performance; contributes towards development of guidelines, procedures, and standards
- Demonstrates excellent competency in written, verbal and interpersonal communication.
- Excellent analytical, critical appraisal, problem recognition and problem-solving abilities, with excellent attention to detail
- Excellent risk management skills: ability to anticipate and analyze risks and issues, explore alternatives, develop appropriate recommendations with clinical, research, operational and leadership teams
- Ability to manage multiple projects and prioritize multiple conflicting priorities
- Familiarity with health care or health care related organizations is highly desirable
- Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code

**Additional Information**:
UHN is an equal opportunity

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