Patient Safety

2 weeks ago

Toronto, Canada University Health Network Full time

Job Posting #909141

Position: Patient Safety & Quality Improvement Specialist

Site: UHN - All Sites

Department: Quality, Safety and Clinical Adoption

Hours: 37.5 Hours/Week

**Salary**: $81,237 to $101,536

Status: Permanent Full-time

**University Health Network (UHN)** is looking for an experienced professional to fill the key role of **Patient Safety & Quality Improvement Specialist** in our Quality, Safety and Clinical Adoption Department.

**_ The Energy of the City. The Rewards of a Great Career._**

The University Health Network, where _“above all else the needs of patients come first”_, encompasses **Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education**. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of _“Transforming lives and communities through excellence in care, discovery and learning”_, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. **Find out about our purpose, values and principles here**.

To transform lives, we take bold steps. This means continuously elevating our ambitions and not settling for less when it comes to improving the lives of others and all those on TeamUHN. We know the road to excellence is not covered by a single plan, but a shared commitment to the betterment of all. **UHN’s 2019-23 Strategic Plan** is built on that shared commitment and serves as our guide for harnessing our efforts across care, research and education. This plan will help us make important choices and presents our way to a better future —? A Healthier World for all.

When people come to UHN, they can and should expect the highest quality in the domains below - and it’s our privilege to deliver on them. **UHN’s Essentials** — Compassionate Care and Caring, Environments, Operational Excellence, Partnerships, People and Culture, **Quality and Safety**, and Technology — represent our central responsibilities as a leading academic health sciences centre. UHN’s Strategic Priorities build on our Essentials and help us create A Healthier World.

**Job Summary**:
As member of the UHN Quality, Safety & Clinical Adoption team, the Patient Safety and Quality Improvement Specialist is an ambassador for patient safety and quality improvement. Job accountabilities may include:

- Advance patient safety and quality throughout UHN using quality improvement methodology, patient safety frameworks, knowledge of clinical best practices, Accreditation Required Organizational Practices (ROP), legislative requirements, policies, and High Reliability science
- Accelerate patient safety through representation on various corporate and program committees
- Manage patient safety events through investigation, engaging interprofessional teams, facilitating case reviews, and providing continuous organizational learning using the UHN Cause Analysis Framework
- Assist in the selection and analysis of quality-related performance indicators to monitor organizational, program, and/or unit level performance to ensure alignment with strategic direction. Some of these indicators will be incorporated into UHN’s Safety Scorecard and UHN’s annual Quality Improvement Plan
- Manage projects and initiatives designed to promote patient safety and quality improvement on a corporate-wide, program-wide and local, patient care unit scale across all project phases, including evaluation
- Provide leadership, guidance, and planning for quality and patient safety initiatives through advocating for clinical standardization through quality improvement initiatives and document preparation

**Qualifications**:

- Completion of a bachelor’s degree, a Master’s degree is preferred
- Being a member of a regulated healthcare professional is strongly preferred
- Minimum of six (6) to eight (8) years practical and related experience in the healthcare field
- Previous experience in quality and performance improvement methods is required
- Experience leading Patient Safety & Quality Improvement initiatives within healthcare is required to allow the individual to immediately facilitate events based on their process improvement knowledge and experience
- Experience working with physicians and other clinicians is required
- Project management experience preferred
- Project planning
- Implementation
- Demonstrated experience in facilitating a major change initiative in a healthcare environment
- Demonstrated change management skills (consulting, negotiating, influencing)
- Knowledge of hospital organizational st

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