Front Desk Agent

6 months ago


Penticton, Canada Four Points by Sheraton Penticton Full time

**Duties & Responsibilities**:

- Greet guests in a friendly manner and follow check-in/check-out procedures
- Take payments and post accurately to guest accounts
- Follow set polices regarding cash handling
- Communicate with other departments in a friendly and professional manner
- Be aware of local attractions and restaurants and make recommendations to guests
- Handle incoming telephone calls and other guest communication in a discreet fashion
- Accurately communicate with other shifts regarding issues arising from day to day operations
- Perform end of day procedures to close the day
- Other duties as required

**Qualifications**:

- Previous hospitality experience preferred
- Experience with Galaxy/Lightspeed an asset
- Strong communication skills in English, both written and verbal essential
- Ability to work in a multi-tasking, fast paced environment
- Demonstrated strong customer service skills
- Ability to work all shifts, including weekends, evenings and holidays

**Job Types**: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person



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