Hotel Operations Manager Position Open

4 days ago


Penticton, British Columbia, Canada GILL ONWARD ENTERPRISES INC. Full time

GILL ONWARD ENTERPRISES INC. is seeking an experienced and skilled Hotel Operations Manager to join their team.

About the Role

This is a challenging and rewarding opportunity for a results-driven professional to oversee the day-to-day operations of our hotel, ensuring seamless delivery of exceptional guest experiences.

Responsibilities
  • Policies and Procedures: Develop, implement, and maintain comprehensive policies and procedures to optimize operational efficiency and compliance.
  • Staff Management: Recruit, hire, train, and supervise staff members to achieve high-performance standards and foster a positive work environment.
  • Front Desk Duties: Perform front desk duties, including check-in/check-out, room assignments, and handling guest inquiries and complaints in a professional manner.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing levels and optimal coverage.
Requirements

To be successful in this role, you will need:

  • A bachelor's degree in hospitality management or a related field.
  • At least one year of experience in a similar role, preferably in a hotel setting.
  • Excellent communication, leadership, and problem-solving skills.
Working Conditions

This is a full-time position that requires working on-site at our hotel. You must be able to work under pressure, pay close attention to detail, and thrive in a fast-paced environment.

Salary Information

The estimated salary range for this position is $45,000 - $60,000 per annum, depending on qualifications and experience.



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