Account Manager, Business Partnerships

2 weeks ago

Richmond Hill, Canada Bento Sushi Full time

ACCOUNT MANAGER, BUSINESS PARTNERSHIPS

Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

**Location**:

- Head Office: 25 Sims Crescent Unit 1 Richmond Hill ON L4B 1C9 | This is a hybrid job.

**Responsibilities**:
Reporting to the Vice President, Business Partnerships and Development, the Account Manager, Business Partnerships is responsible for managing and fostering the relationships of a select number of national and regional customer accounts, as well as developing growth opportunities within assigned areas.
- Manage and strengthen relationships with Bento’s key grocery and foodservice customers (examples - Loblaw, Sobey’s, Metro, Longo’s, Compass Group). Regular communication and in-person meetings to present new products, review the business and plan for the future.
- Plan and prepare for business reviews - build PowerPoint presentations, prepare sales analysis, and present internal initiatives.
- Identification of opportunities and champion for driving sales and profitability in all channels of business. Plan and execute initiatives by working with various cross functional teams: Operations, Marketing, Supply Chain, Product Development, Quality Assurance.
- Business development within existing customer base. Plan and develop new store builds and renovations with category managers; conversion of Bento delivered sushi locations to on-site chef locations.
- Working with the Marketing Department to plan promotional calendars, special events, develop customer communication and signage, and participate in the product development process.
- Administrative support on new product listings, deal sheets, cost change forms, and others for assigned customer base.
- Timely and accurate communication to Bento Operations team on key customer updates and initiatives.
- Stay abreast of internal dynamics through regular in-store visits, as well as non-Bento locations to gain insights into industry trends, competition, and customer behaviours.

**Qualifications**:

- Bachelor degree in Business Administration, Commerce, Marketing, or other related field.
- 2+ years of work experience in a related role or industry preferred
- Highly motivated individual with a passion for sushi and food.
- Strong verbal and written communication skills - can hold a conversation and develop strong bonds with people.
- Ability to wear multiple hats and manage priorities/deadlines, with strong attention to detail and follow up.
- Strong proficiency in Excel and PowerPoint.
- Valid driver’s license and own vehicle - regular travel is required to stores and customer headquarters.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.

bentoR

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