Customer Service Representative

7 months ago


Woodbridge, Canada ZMC Window Covering Supplies Full time

**Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels when needed
- Acknowledging and resolving customer complaints when needed
- Processing orders, arranging transport, and daily invoicing and filing when needed
- Keeping records of customer interactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.

**Qualification**:

- No prior experience is needed; we will provide on-the-job training.
- Verbal and written communication skills in the business environment
- Collaboration & team skills
- Interpersonal skills to build a connection with customers and colleagues.
- The ability for listening and helping, willing to learn, and good personality.
- Basic computer skills

**Job Types**: Permanent, Full-time

**Salary**: $47,000.00-$49,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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