Customer Service Manager

7 months ago


Woodbridge, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

8300 HWY 27, WOODBRIDGE, ON L4H 0R9, Canada

**Are you currently a Walmart associate?**:

- **Find Jobs**:


  • Customer Service

    3 weeks ago


    Woodbridge, Canada Exact Machine Service, Inc. Full time

    **Overview** We are seeking a detail-oriented and organized Customer Admin who is also experienced with warehouse admin to join our dynamic team. **Customer Service**: - Provide accurate and timely response to all customer inquiries coming into the Customer Support Center. Forward technical requests to technical service specialists for handling, forward...

  • Customer Service

    2 weeks ago


    Woodbridge, Canada Exact Machine Service, Inc. Full time

    **Overview** We are seeking a detail-oriented and organized Customer Admin who is also experienced with warehouse admin to join our dynamic team. In this role you will be hired as a contractor for 9 months with Exact Machine Service, Then on month 10, will be hired as a direct hire by our international machine builder partner. All training will handled by...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Corporate Customer Service Manager** CMP Group Ltd. (CMP) is a global manufacturing company with 6 manufacturing and distribution facilities throughout Canada, the United States, Italy, Australia, and China. CMP supplies the recreational and commercial marine industries with a broad range of products for various industry segments, including anchoring &...


  • Woodbridge, Canada Longo's Full time

    Longo’s is committed to maintaining an environment where team members have a place to grow and pursue excellence. We are a Canadian, family owned, independent food retailer which has grown and prospered since 1956. Our team members are dedicated to exceeding customer expectations by offering the best food experience to every customer, every time Would you...


  • Woodbridge, Canada Kampen Appliance Service Full time

    **Appliance Service Technician** The Appliance Service Technician is responsible for providing courteous and professional technical service to Kampen’s valued customers, diagnosing and repairing various premium household appliances while upholding the company’s high standards for customer service excellence. **Main Responsibilities** - Consult and...


  • Woodbridge, Canada Kampen Appliance Service Full time

    **Appliance Service Technician** The Appliance Service Technician is responsible for providing courteous and professional technical service to Kampen’s valued customers, diagnosing and repairing various premium household appliances while upholding the company’s high standards for customer service excellence. **Main Responsibilities** - Consult and...


  • Woodbridge, Canada Kampen Appliance Service Full time

    **Appliance Service Technician** **Join a Great Team with a Great Work Environment!** The Service Technician is responsible for providing courteous and professional technical service to all of Kampen’s valued customers, diagnosing and repairing various premium household appliances while upholding the company’s high standards of customer service...


  • Woodbridge, Canada Elac Research Inc. Full time

    The Customer Service Coordinator customer service functions to ensure smooth operations and high levels of customer satisfaction. This role involves handling customer inquiries and orders, communicating with suppliers, placing and tracking orders, and performing light accounts receivable tasks. **Key Responsibilities**: - **Customer Service**: - Process...


  • Woodbridge, Canada Dynamic Tire Corp Full time

    **Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...


  • Woodbridge, Canada Young Drivers of Canada Full time

    **Are you a people person with great communication skills?** **Do you have office/customer service experience and above-average computer skills?** Young Drivers of Canada is looking for people like you! Join Canada’s largest driver training organization as a Customer Service Associate in our National Customer Service Centre. As part of our National...


  • Woodbridge, Canada Home Stairlift Rentals Ltd. Full time

    Responsibilities: - Contact Customers to follow up on Annual Maintenance on a daily basis, sales related - Handle escalated customer inquiries and complaints in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Provide technical support on the phone to aid in assisting corrective action - Prepare daily...


  • Woodbridge, Canada Litens Automotive Group Full time

    Who is Litens?We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company...


  • Woodbridge, Canada Litens Automotive Group Full time

    Who is Litens?We are a diverse group of talented people committed to creating solutions to problems and making the world a better place. We enhance and deliver both mechanical and electrified solutions that bring efficiency and sustainability to new heights. Founded in 1979, Litens has a proud history of being an innovative and highly respected company...


  • Woodbridge, Canada Young Drivers of Canada Full time

    **Are you a people person with great communication skills?** **Do you have office/customer service experience and above-average computer skills?** Young Drivers of Canada is looking for people like you! Join Canada’s largest driver training organization as a Customer Service Associate in our National Customer Service Centre. As part of our National...


  • Woodbridge, Canada CMP Group Ltd. Full time

    **Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...


  • Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...


  • Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...


  • Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...


  • Woodbridge, Canada International Credit Experts Inc. Full time

    Are you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...


  • Woodbridge, Canada European Autobody Full time

    _At R. Ferri Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at R. Ferri Automotive is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community...