Office Assistant/customer Service

5 months ago


Markham, Canada White Rose Flowers Full time

Office Assistant / Customer Service Representative

**Location**: 151 Amber St, unit 8. Markham, ON, L3R3B3

**Company: White Rose Flowers**

**About Us**: We are a small growing company specializing in flower and gift baskets. We are committed to providing excellent products and exceptional customer service. We are seeking a dedicated Office Assistant / Customer Service Representative to join our team and help us continue our growth.

**Key Responsibilities**:
**Customer Communication**:

- Address customer inquiries, resolve complaints, and provide information about products and services.

**Order Processing**:

- Process customer orders accurately and efficiently.
- Prepare orders for delivery, facilitate delivery, ensuring all details are correct and complete.

**Cash Handling**:

- Manage transactions and cash out customers accurately.
- Ensure all financial transactions are recorded and reported correctly.

**Office Tasks**:

- Perform miscellaneous office tasks such as filing, data entry, and organizing office supplies.
- Assist with administrative duties as needed to support the office operations.

**Online Company Management**:

- Learn and handle operations for multiple online companies.
- Ensure consistent and high-quality service across different platforms.

**Qualifications**:

- High school diploma or equivalent; additional education or certifications in customer service or office administration is a plus.
- Previous experience in a customer service or office assistant role.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Positive attitude and strong problem-solving abilities.
- Willingness to learn and manage operations for various online companies.

We plan to hire ASAP.

Pay: From $16.55 per hour

Expected hours: 40 per week

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 2 years (preferred)

Work Location: In person



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