Patient Relations, Privacy and Risk Assistant

3 weeks ago


London, Canada St. Joseph's Health Care London Full time

**Essential Qualifications**
- Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
- Community College (willing to consider applicants with combination of experience and education)
- Knowledge of health privacy and information protection issues
- Minimum of 2 years working with a hospital environment in a role that involves interacting and collaborating with numerous hospital departments
- Previous experience working in a customer service role
- A level of comfort in communicating and working with the public, patients, health care providers, including physicians
- Problem-solving/analytical thinking skills
- Intermediate computer skills, including with Microsoft Office programs - especially Word, Power Point and Excel, as well as the ability to learn and use proficiently other department-specific tools
- Good communications and writing skills
- Demonstrated ability/willingness to research and learn about new and evolving legislation related to the hospitals.
- Proven ability to work independently and contribute as a team player
- Ability to attend work on a regular basis
- Knowledge of Records Management best practices

**Preferred Qualifications**
- Proficiency in French would be an asset

**Teaching and Research**
- St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

**Immunization Requirements**
- Provide documentation you have received two doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
- Provide documentation of the Tuberculosis skin testing

**Posting date**:May 25, 2023
**Submission deadline**:June 07, 2023

**Michelle Robertson, Human Resources**
- Your interest in this opportunity is appreciated. _
- Only those under consideration will be contacted._



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