809 - Cs - Privacy, Risk & Client Relations

2 weeks ago


London, Canada Middlesex-London Health Unit Full time

Program Assistant, Corporate Services Division - (1 full-time)

The Middlesex-London Health Unit has an exciting opportunity for 1 full-time Program Assistant to work on the Corporate Services division at the Citi Plaza location, London Ontario.

**KEY RESPONSIBILITIES**: Reporting to the Manager, Privacy, Risk and Client Relations (PRCR),
- Provide administrative support for the Corporate Services division including the PRCR, Human Resources, and Operations teams and leaders.
- Provide administrative support and backup coverage for all other administrative roles within the Corporate Services division.
- Manage Policy Manager, uploading policies, managing attestations and working with individuals on policy completion.
- Data entry and data management support in the Human Resources Information System (Dayforce).
- Run routine reports, prepare statistical reports, file documents, and perform other record-keeping.
- Calendar management and support for Corporate Services leaders.
- Schedule and attend team and division meetings and take minutes as required.
- Maintain, filing, and retention of client and employee files.
- Maintain client and employee confidentiality and ensure that all information is collected and stored in accordance with MLHU policy and privacy legislation.
- Perform other duties as assigned.

**QUALIFICATIONS**:

- Post-secondary program in administrative studies of at least one year.
- Knowledge and experience in Privacy, Human Resources, Client Relations, and/or Patient Relations would be considered an asset.
- Demonstrated ability to enter data with a high level of accuracy and speed.
- Professional demeanor with proven customer service skills, a resourceful attitude, effective communication skills, and strong discretion to deal with sensitive and/or confidential information.
- Exceptional organization skills and the ability to balance multiple priorities/inquiries/requests to perform independently and effectively.
- Ability to work flexible hours.
- Skills and Knowledge to work with an increasingly diverse population, has knowledge of health & inequities.
- Communication proficiency (written and verbal) in French and/or any other languages is highly desirable.

The Hourly wage for this position ranges from $23.92 to $29.90 based on qualifications and experience.



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