Coordinator, Patient Relations, Privacy and Risk

2 weeks ago


London, Canada St. Joseph's Health Care London Full time

The Coordinator, Patient Relations, Privacy and Risk will report to the Director, Patient Relations, Security Services and Chief Privacy and Risk Officer. The Coordinator will be accountable for managing the day to day operations of the department which includes patient relations, privacy, freedom of information, risk management, translation services and corporate policy. The Coordinator will take steps to ensure that St. Joseph's remains in compliance with legislative and regulatory requirements while maintaining a customer focus. The coordinator will also represent the department on corporate committees and be empowered to make decisions related to the department's work.

**Essential Qualifications**
- Bachelor's Degree in related field such as data and privacy law, information sciences, criminology or the willingness to obtain a degree
- Working knowledge of federal and provincial legislation including but not limited to the Personal Health Information Protection Act, the Freedom of Information and Protection of Privacy Act, the Excellent Care for All Act, the Mental Health Act, and the Public Hospitals Act.
- Minimum of seven (7) to ten (10) years of related hospital experience
- Minimum of five (5) years of experience in Privacy and/or Risk
- Knowledge of a Safety Culture in a health care setting in compliance with the OHSA
- Ability and commitment to act as a supervisor under OHSA
- Demonstrated experience providing effective leadership support to a team of individuals
- Strong analytical and critical thinking skills
- Exceptional communication, interpersonal, leadership and organizational skills
- Ability to work independently as well as collaboratively with a wide range of professionals
- Strong facilitation, negotiation and conflict-management skills
- Ability to promote the values of the organization, and the principles of shared leadership and interdisciplinary team collaboration

**Preferred Qualifications**
- Certification in Privacy and/or Risk or the willingness to obtain certification.
- Proficiency in French would be an asset

**Teaching and Research**
- St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your leadership duties.

**Immunization Requirements**
- Provide documentation you have received three doses of the Covid-19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
- Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
- Provide documentation of the Tuberculosis skin testing

**Posting date**:March 07, 2023
**Submission deadline**:March 13, 2023

**Andrew Harriman-Duke, Human Resources**
- Your interest in this opportunity is appreciated. _
- Only those under consideration will be contacted._



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