Disability Management Process Centre Administrator

2 weeks ago


Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to theTeam Leader,Disability Claims Administration, the Disability Management Process Centre Administratoris responsible for ensuring WorkSafe, LTD and STIP claims management and service delivery is carried out efficiently and effectively. Works in close association with insurance carriers, managers, employees, and third-party service providers for short or long term compensation for work-related and non-work-related injuries and disabilities. Makes appropriate contacts and utilizes appropriate resources (e.g. computer software and forms) to prepare, submit and monitor claims. Also fulfils related statistical requests and creates reports, noting any absence issues to appropriate parties.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a high school diploma supplemented by additional coursework in an area such as, medical terminology or occupational health, and three (3) years recent relevant experience.

**Skills And Abilities**:

- Knowledge of Short Term Injury and Illness Plans, Long Term Disability plans
- Ability to maintain confidences of personnel and health and safety matters
- Technical and analytical skills to effect creative solutions to claims management problems
- Works independently, using initiative and to make decisions within established guidelines
- Demonstrated ability to work under time constraints, with multiple priorities and high volume
- Communicates effectively in both verbal and written form
- Interacts with others effectively, often in highly charged emotional states
- Troubleshooting and problem-solving skills
- Physical ability to carry out the duties of the position

**Job Requirements**:



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