Disability Case Manager

2 weeks ago

Victoria, Canada IDC British Columbia Aboriginal Network on Disability Society (BCANDS) Full time

Job description

**British Columbia Aboriginal Network on Disability Society**

**Indigenous Disability Case Manager**

Position Type: 35 Hours / Weekly - $24.24 to $26 / hour - *Benefits as per BCGEU Collective Agreement

Location: Victoria, British Columbia - Travel May Be Required

Employer: B.C. Aboriginal Network on Disability Society (BCANDS)

Anticipated Start Date: ASAP

Job Title: Indigenous Disability Case Manager
- __________________

**Position Summary**:
The BCANDS Indigenous Disability Case Manager is responsible for a variety of activities assisting to promote betterment in the lives of Indigenous peoples of British Columbia living with a disability, through the coordination of required disability and health related services.

The BCANDS Indigenous Disability Case manager works closely with and individually case manages Indigenous clients living with a disability, from across British Columbia. This position works closely with a variety of stakeholders, governments, non-profit agencies, Indigenous and non-Indigenous organizations across the province in the areas of, but not limited to; disability, health, employment, housing, education, etc., to ensure comprehensive case management and individual client success.

The BCANDS Indigenous Disability Case Manager will develop proactive disability case management plans with each individual client that are need / goal oriented in order to achieve positive outcomes for the client which addresses their disability needs. Additionally, this position will ensure that plans are developed and executed in a timely manner, including follow-up, with the goal of facilitating the earliest possible achievement of identified client disability needs / goals.

On all client files, the Indigenous Disability Case Manager will continuously and actively be involved with the individual client and their supports, key stakeholders, external support organizations and relevant disability and health professionals to assist in developing positive, healthy and meaningful solutions / client outcomes.
- __________________

**General Duties and Responsibilities**
- Conducts initial client assessments / intakes through external referrals, web based referrals and direct client contact. Explains the disability case management process and gathers relevant client information.
- Assesses new clients to determine eligibility in accordance with BCANDS contractual provisions.
- Obtains and reviews all pertinent client disability and medical information, as necessary.
- In conjunction with the individual client and their supports, identifies clients’ needs and develops a comprehensive client case management plan, utilizing external resources through the coordination of multidisciplinary service providers as deemed necessary to achieve client goals. Based on assessment findings, determine an appropriate course(s) of action for each client.
- As appropriate for the individual client, contact relevant disability and health service providers, benefit carriers, band offices, Indigenous health organizations, government agencies, community-based agencies, etc. for information, partnership and the provision of disability services and support.
- Develop and document a comprehensive understanding of each client’s medical and disability situation and the influencing factors inhibiting the achievement of the identified client needs, goals and objectives. This will include the client’s disability / health condition, the impact of the disability / health condition on the client’s functional capacity within their community and any other identified barriers impacting the client.
- As required or where appropriate, assist to identify / obtain cost effective interventions; more in-depth client assessments, disability and medical interventions, initiation and coordination of disability and medical coordination, rehabilitation and utilization of other specialized resources or consultations.
- Identify and achieve functional and timely outcomes in regards to assisting the client in obtaining their disability required supports and services. Engage with relevant stakeholders to implement strategies to address identified barriers facing the individual client and their needs.
- Provide ongoing and active support for the client as needed.
- Intervene as necessary based upon the assessment of the client’s disability / health needs to enhance collaboration and problem solving among relevant stakeholders.
- Communicate proactively with the client’s support networks and relevant stakeholder’s / service providers regarding any case management issues that may impact the client’s individual case plan.
- Initiate effective, accurate and concise communication of all actions, to the client and other parties as appropriate.
- Maintain sound and objective documentation throughout the case management process from the onset. Document all case activity in a timely manner and maintain the client file according to BC

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