![Maple Drywall Inc](https://media.trabajo.org/img/noimg.jpg)
Construction Customer Service Representative
6 days ago
**Essential Duties and Responsibilities**:
2. Coordinate follow-up appointments and service-related repairs with site supervisors, foremen and homeowners.
3. Analyze details in contracts to ensure service department is taking appropriate measures and meeting required timelines.
4. Reviews all service activity for each builder with the Senior Service Coordinator.
5. Compiling the daily service schedule for each serviceman.
6. Making copies, entering related information into the software database and filing documentation.
7. Issue appropriate purchase orders and creating invoices to external builders.
8. Resolving discrepancies in information and obtaining further details by coordinating with the Service Manager.
9. Performs other duties as assigned
**Qualification Requirements**:
- Proficient in Microsoft Office (Word, Excel, Outlook, Calendar).
- Strong oral and written communication skills.
- Able to multi-task in a fast-paced environment.
- Highly motivated and customer service driven.
- Office etiquette and professional phone manners.
**Education and/ or Experience**:
- Minimum 1+ year Customer Service experience or Administrative experience required.
- Degree or Diploma graduate is an asset.
- Experience in a similar role in the construction or manufacturing industry.
Pay: $20.00-$22.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Vaughan, ON: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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