Technical Manager

5 months ago


Vancouver, Canada Fintel Connect Full time

Fintel Connect is making waves as the leading growth marketing solution built for the financial industry. Our mission is to support the banking and financial ecosystem with tools and insights that will allow them to better reach future customers and deliver the right products to the right audiences in a compliant and cost-effective way. Fintel proudly serves 80+ leading financial brands like Royal Bank of Canada, Tangerine, Ramp, and Neo Financial to name a few.

**Who We're Looking For**:
We are seeking a highly skilled and experienced Technical Manager to lead our technical department, overseeing software development, quality assurance (QA), IT operations, databases, and machine learning (ML) engineering teams. The Technical Manager will play a pivotal role in driving the development and execution of our technical strategy, ensuring the delivery of high-quality products and services that meet the needs of our clients and partners. As the company is in a high-growth state, this position presents abundant growth opportunities, enabling the Technical Manager to potentially lead the entire technical department as the company expands.

**What we offer**:

- Competitive base salary
- A rapidly growing organization with opportunities for career advancement
- Comprehensive health and wellness benefits
- Demonstrated work/life balance
- 5 Paid personal days
- Paid volunteer hours
- Team events & activities
- Business casual dress code

**What You'll Get To Do**:
Strategic Technical Readiness
- Ensure the technical department is strategically prepared to meet current and future needs of the company.
- Develop and execute plans to enhance technical capabilities, anticipate technological advancements, and align with organizational goals.

Scalability Preparation and Ownership
- Take ownership of the technical department, overseeing its growth, scalability, and efficiency.
- Implement strategies to ensure scalability of systems, processes, and teams to support the company's growth trajectory.

Stakeholder Management and Communication
- Engage with internal and external stakeholders, including contractors, all internal departments, product owners, and executives, to ensure alignment with business objectives and priorities.
- Manage expectations and communicate effectively to ensure alignment with business objectives and priorities.

Resource Management and Budgeting
- Manage departmental budgets.
- Allocate resources and oversee procurement processes.

Performance Management and Mentorship
- Conduct performance assessments.
- Provide coaching and mentorship to team members.

Time Off Management and Resource Planning
- Oversee time off requests and scheduling.
- Plan resources to ensure adequate coverage and team productivity.

Software Development Leadership
- Set clear goals and priorities for the software development team.
- Define timelines to deliver scalable and robust solutions.

Quality Assurance Oversight
- Establish rigorous testing processes and standards.
- Ensure the reliability and performance of the platform through QA procedures.

IT Operations Management
- Ensure the smooth operation and security of infrastructure.
- Manage network infrastructure, servers, and cloud services.

Database Optimization Direction
- Provide strategic direction for database management.
- Offer technical guidance for database optimization to support business operations and data analytics.

Machine Learning Engineering Direction
- Lead the development and implementation of machine learning models and algorithms.
- Enhance the platform's capabilities and performance through ML engineering initiatives.

Cross-Functional Collaboration
- Collaborate with product management, marketing, and sales teams.
- Align technical initiatives with business objectives and priorities.

Continuous Improvement Initiatives
- Drive initiatives to optimize processes and enhance productivity.
- Streamline workflows within the technical department to improve efficiency.

**What We’re Looking For**:

- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Experience overseeing Software development, QA, IT, DB, ML teams.
- Previous experience (5+) in a leadership or management role, with a track record of successfully leading and developing high-performing teams.
- Proven experience (10+) in software development, with expertise in one or more programming languages and technologies. Backend engineering expertise preferred.
- Strong understanding of software engineering principles, methodologies, and best practices.
- Excellent communication, interpersonal, and collaboration skills, with the ability to effectively interact with cross-functional teams and stakeholders.
- Strong problem-solving and decision-making abilities, with a focus on driving results and achieving business objectives.

**Why Join Fintel Connect?**
- Career progression: We value personal and professional growth and offer various internal and external devel



  • Vancouver, British Columbia, Canada KNG Technical Inc. Full time

    At KNG Technical Inc., we are seeking a highly skilled and motivated Technical Service Specialist to join our team in Aesthetic Field Service Engineer role.About the RoleThis is an exciting opportunity for a detail-oriented professional with excellent communication skills to provide exceptional customer service, technical support, and training to our...


  • Vancouver, Canada GAM Technical Services Full time

    Who Is GAM Tech?_ If you’re looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you’re looking for! We’re a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy work...

  • Distribution Manager

    6 months ago


    Vancouver, Canada EPIC Technical Sales Full time

    **Job description** **Distribution Business Manager for Oregon, Washington, and Western Canada (BC-MB)** EPIC Technical Sales provides high technology companies with support in engineering, customer services, and sales in the Pacific Northwest and Western Canada territories. We have built our business around Tier 1 companies enabling high-level and broad...


  • Vancouver, Canada Technical Safety BC Full time

    **The Opportunity** As the Information Security Manager, you report to the Vice President of Business Transformation & Technology. Your main job is to keep our information safe in the digital world. You work closely with different parts of the company to make sure our security practices meet standards and protect our data. You also assess and report on any...


  • Vancouver, Canada TCC Global Full time

    **Job Title**: Technical Delivery Manager **Salary**: Competitive + Annual Bonus **Location**: North America **Duration**: Permanent **Working Model**: Hybrid if near a TCC office or Remote At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers....


  • Vancouver, Canada TCC Global Full time

    Job Title: Technical Delivery Manager Salary: Competitive + Annual BonusLocation: North AmericaDuration: PermanentWorking Model: Hybrid if near a TCC office or RemoteAt TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and enhance brand loyalty for some of the world’s leading retailers. We are passionate about our...

  • Jr. Superintendent 4

    6 months ago


    Vancouver, Canada Technical-Workforce Full time

    Position: Entry Structural Superintendent - Jr. Superintendent 4 Project Type: Infrastructure Project Location: Vancouver, B.C. Shift: Day Schedule: TBD GC: Graham Allied Partner: Technical Workforce Inc. Reference Number: 23172 Superintendents are accountable for field operations from initial project planning to completion. The incumbent is...


  • Vancouver, Canada Spring Financial Inc. Full time

    **About us**: Since 2014, Spring Financial has been simplifying the lending process for millions of Canadians facing all types of financial circumstances. Spring offers a growing range of financial products and services which currently include personal loans, mortgages, credit cards and secured loans - all of which are made available to Canadians without...


  • Vancouver, British Columbia, Canada Technical Safety BC Full time

    Digital Product Owner Job DescriptionThe Digital Product Owner at Technical Safety BC is responsible for developing and managing the organization's digital products and platforms. This role involves collaborating with various stakeholders, including customers, to identify and prioritize product requirements and ensure that they align with the organization's...


  • Vancouver, Canada Noise Full time

    **What we're looking for**: As a Technical Project Manager within the Technology Team at Noise Digital, you will be responsible for leading and coordinating complex technical projects for a growing development team, ensuring successful delivery through effective planning, execution, and stakeholder management. **What you'll do**: The Technical Project...


  • Vancouver, Canada Autodesk Full time

    Job Requisition ID # - 24WD83027 Position Overview We’re hiring a Technical Program Manager to drive end-to-end program execution. Reporting to our Senior Manager, Technical Program Management, you'll lead implementations for our media and entertainment customers (Autodesk Flow). You’ll partner with our Product Management, Software Engineering, and...


  • Vancouver, Canada Bold Commerce Full time

    **Who is Bold Commerce?** Bold Commerce makes checkout better, helping brands convert more shoppers in more places. As a leader in the composable commerce space, Bold Checkout is the only high-converting, customizable headless solution for a checkout without limits. Named one of Built In Austin’s Best Places to Work, Canada’s Top Employers for Young...


  • Vancouver, Canada CAPREIT Full time

    : **Title**: Technical Services Manager **Reports To**: Senior Director, Technical Services **Responsibilities**: Provides program delivery and business expertise for technical services delivered to CAPREIT Operations Units by the following: - Assisting in the development, implementation, and execution of service plans with innovative approaches based on...


  • Vancouver, British Columbia, Canada Autodesk Full time

    Job Requisition ID #24WD83027Position OverviewWe're hiring a Technical Program Manager to drive end-to-end program execution. Reporting to our Senior Manager, Technical Program Management, you'll lead implementations for our media and entertainment customers (Autodesk Flow). You'll partner with our Product Management, Software Engineering, and Design teams...


  • Vancouver, Canada DrBalcony Full time

    We are seeking a Technical Product Manager to join our back-office product development team. You will bridge the gap between business needs and technical solutions by gathering, analyzing, and refining requirements, managing the product roadmap, and collaborating with cross-functional teams to deliver high-value back-office features.Key Responsibilities:...


  • Vancouver, Canada DrBalcony Full time

    We are seeking a Technical Product Manager to join our back-office product development team. You will bridge the gap between business needs and technical solutions by gathering, analyzing, and refining requirements, managing the product roadmap, and collaborating with cross-functional teams to deliver high-value back-office features.Key Responsibilities:...


  • Vancouver, Canada Genetec Full time

    **Your team’s dynamic**: As Technical Account Manager, you will be the main point of contact and technical account owner for one or multiple accounts (up to 4), reporting directly to the Dedicated Client Care Manager. The mission of the Professional Services team is to _help customers achieve success and maximize value in their investment while mitigating...

  • Digital Product Owner

    4 months ago


    Vancouver, Canada Technical Safety BC Full time

    The Opportunity The Digital Product Owner is responsible for evolving the way Technical Safety BC manages and uses digital products and platforms used by Technical Safety BC clients and safety officers. This role will collaborate with customers and represent their voice in scrum teams to help the team deliver client-centric solutions to support...


  • Vancouver, Canada Sophos Full time

    **About Us** **Role Summary** - As the Manager of Technical Support, you will oversee technical support operations, manage a team of front-line technical engineers, handle escalations, and other customer-facing roles. Your responsibilities include selecting, developing, and evaluating talent to ensure the smooth functioning of the support department, all...


  • Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Lead Information Security Compliance Advisor **with our client ** **for a **contract opportunity**. **Role Description**: - The Lead Advisor, Information Security Compliance (the Advisor) will be instrumental in rolling out the University’s Information...