Commercial Lines Account Assistant

4 weeks ago

Toronto, Canada HUB International Full time

**Overview of Position**:
HUB International’s vision is to be everywhere risk exists - today and tomorrow. Helping protect what matters most.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB, you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

**Primary Responsibilities**:
This role provides support to the account team. The primary responsibilities include:
Executing insurance certificates, auto liability slips, binders, statement of values, proposals, and processing of client documents (endorsements and policies) within timelines aligned with established service standards

Maintaining effective abeyance system aligned with established service standards

Setting up clients and prospects into brokerage management system Epic and Certificate Exchange

Loading Policy and Underwriting Information into Epic

Maintaining and updating Summary of Insurance (update as policy changes occurs and at renewal)

Assisting clients with Certificate Exchange

Inputting claims in Epic broker management system

Updating claims history on summaries

Providing support where required and perform all other duties as assigned

**Qualifications and Experience**:
Post-Secondary education or commensurate work experience;
RIBO Licensed or willing to obtain RIBO License with 3 months of employment

**Proficient in Microsoft Office**: Word, Excel, and Outlook

Strong organizational, time and client management skills

**Effective communication skills**: verbal and written

Strong team player

Proactive and customer focused approach

Strong initiative and follow up skills

**Core Values**:
Entrepreneurship - encouraging innovation and educate risk taking

Integrity - doing things right every time

Teamwork - working together to maximize results

Accountability - measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

\#LI-JL

Department Account Management & Service

**Required Experience**: 1-2 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: College diploma (3-year degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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