Commercial Account Manager

3 weeks ago

Toronto, Canada Foxquilt Full time

**Commercial Account Manager**

**About Foxquilt**

Foxquilt is a leading Insurance technology company focused on empowering small businesses and B2B networks to save on small business insurance with a digital-first approach. Foxquilt develops, underwrites and distributes a complete line of its own commercial insurance products in Canada and United States. The company uses a combination of data analytics and artificial intelligence to recommend the best insurance coverage and price to meet the individual needs of its small business customers.

**About You**
Do you want to make a big impact and grow with one of North America’s leading Insurtech organizations?

You have a minimum of 2 years of experience in Commercial Insurance managing client relationships. We’re looking for an enthusiastic and self-motivated individual to join our growing Account Management team, where you'll bring prior experience working with clients on matters concerning insurance coverage, consulting with them on insurance needs, and other day-to-day client management expertise.

**About the Role**

As a Corporate Account Manager, you will be responsible for managing a portfolio of our existing commercial clients alongside our team of Insurance Specialists. You will be an integral part of building a company that’s making a huge difference in changing the insurance industry by offering fresh ideas, and strategic insight into our growth.

**Location**:Toronto-based (hybrid work environment, 1-2 days in-office, 3-4 days remote)

**Essential Duties and Responsibilities**
- Client relationship management alongside Account Executive
- Manage renewal process from information gathering, cross-selling and account rounding, negotiating terms and presenting renewal terms
- Client document management; preparation of client-facing documentation
- Preparation of account submissions, proposals, renewal review documents, rate comparison and coverage comparison documents utilizing Microsoft Excel
- Consult on coverage, handle mid-term changes and other day-to-day needs of clients
- Annual/Quarterly reviews with clients to uncover new exposures and offer recommendations
- Build and maintain strong relationships with insuring partners
- Claims management and advocacy for our clients
- Contract reviews to assist in risk mitigation for clients
- New business sales opportunities including the ability to earn a commission
- Other duties as assigned

**Education & Experience**
- Minimum of 2 years experience in Commercial Insurance managing client relationships
- RIBO (Registered Insurance Brokers of Ontario) license is required
- Insurance Diploma/Post-Secondary education in personal or commercial lines insurance or equivalent experience
- Personal Lines insurance background beneficial
- Strong interpersonal skills and the know-how to organize your time effectively
- Proficient in Microsoft Office: Word, Excel, Outlook, EPIC and Google Suite of Apps
- Experience with Epic broker management system and HubSpot an asset

**Additional Qualities**
- You have strong interpersonal and customer service skills, with an ability to listen, ask questions, and discover information important to the risk.
- You know how to organize your time effectively and have the ability to work in a fast-paced environment with mínimal instruction.
- You are sales-driven and solution-oriented to help increase market share and drive company growth.
- You have strong business acumen and pay attention to detail
- You can creatively and proactively problem-solve and negotiate
- You proactively set priorities and manage workflow to ensure efficient, timely, and accurate work

**What do we offer?**
- Equity in Foxquilt (Employee Stock Options)
- Excellent extended health and dental benefits
- An extra day off on your birthday
- Casual dress code
- Volunteer Time Off
- Opportunity to work with a talented, supportive, & extremely diverse team
- Office in Downtown Toronto (at 1 Yonge Street) with a great view of the water
- Social events, regular celebrations of milestones, and birthdays
- Flexible work environment, with opportunities to work from home
- A place to grow and advance in your career

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Stock options
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Toronto, ON M5E 1W7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Commercial Insurance: 2 years (required)

Licence/Certification:

- RIBO License (required)

Work Location: Hybrid remote in Toronto, ON M5E 1W7

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