Spa Front Desk Receptionist

2 weeks ago


Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time

Applicants must be available to work a variety of shifts, including working evenings and weekends.
- Smart Server Certified
- Experience in a spa environment
- Knowledge of Book4Time software preferred but not required
- Previous hotel and/or hospitality experience
- Ability to multitask.
- Self-motivated, and enjoys working within a team environment.
- Strong administrative and computer skills.

**Duties & Responsibilities**
- Always provide outstanding customer service.
- Exceptional phone etiquette
- Assists guests with Check-in and Check-out
- Coordinates guest details and requests with the service providers and attendants to ensure a smooth experience
- Inform clients about the benefits of our skin care line; achieve retail sales targets.
- Process payments
- Opening and closing duties.
- Additional duties and responsibilities as required.

**Advantages to being part of The Pearle Hotel & Spa Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Marriott Discounts
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Job Types**: Full-time, Part-time

Day range:

- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- Book4Time: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: One location



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