Spa Front Desk Sales

3 weeks ago

Burlington, Canada Hand & Stone - Burlington Full time
Benefits:
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development

The Burlington location is seeking a mature individual who does not shy away from every sales opportunity, as well as someone who is passionate about health and well-being, and who has intuitive customer service abilities. Are you wildly outgoing, engaging, a multitasker, and overachiever? We have the right position for you

The Spa Associate is the first contact for our Spa. That is a very important role. Our Spa Associates are a critical link in ensuring that our customers' experience in our spa is nothing short of exceptional. Candidates with prior experience in sales or a membership driven environment are ideal as you are required to share the benefits of our membership program with each client every time to help them see that self-care is affordable and so important.

We are open 7 days a week, weeknights until 10pm, Saturdays until 6pm, and Sundays until 8pm. Being able to work a variety of shifts is critical to the role. We offer a commission on membership sales, and product sales, on top of your hourly wage. Part time and full time hours are available. Advancement is an option as there are always senior responsibilities to be taken over from management, given the demonstration of skills.

We offer a variety of perks, from discounts on all services from massages, to facials, to laser hair removal, to health and dental benefits, flexibility with hours, and most importantly, getting to work with a really fantastic group of people. 

Qualifications and Requirements: 
  • Ideal past experience would be working at a gym or other membership driven environment
  • Provide excellent customer service to members and guests
  • Promote health/wellness benefits of massage therapy and advanced skin care
  • Maintain a professional and clean work environment and appearance
  • Display a positive, energetic attitude
  • Be a team player
  • Possess Windows computer knowledge/skills
  • Ability to multitask
  • A strong desire to do your job well
  • Self-motivated, mature and reliable
  • Friendly and approachable
Benefits & Perks:
·         Competitive pay structure that includes commissions and incentives on top of hourly wage
·         Discounts on products and services
·         Flexible Schedule to fit your life; part time and full time hours available
·         Group insurance benefits for full time employees
·         Professional clean work environment
·         Engaging, friendly and supportive team 

Job Duties
  • Outreach to clients who haven't been in recently
  • Sell Memberships to new clients
  • Warmly welcome and greet members/guests upon arrival
  • Answer phones, book appointments, sell memberships, gift cards, and upgrades
  • Follow proper office procedures/file maintenance
  • Be willing to take initiative in picking up new tasks around the front desk

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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