Operations Support Agent

2 months ago

Quebec City, Canada InnovMetric Software Inc. Full time

Overview:
Are you known for your versatility and eagerness to take on a broad range of tasks? Do you aspire to join a company that shines internationally? If so, this opportunity is for you InnovMetric is looking for an operations support agent to join its Sales and Administration Operations team.

More specifically, you will be called upon to collaborate with other team members as you perform the following tasks:
**Responsibilities**:

- Process software key requests and ensure compliance with existing procedures
- Coordinate shipping requests while making sure that all documents and associated procedures comply with established guidelines
- Support the purchasing process by managing internal requests, inventory, orders, and goods
- Process invoices for administrative credit card purchases using our CRM
- Process travel requests in accordance with established guidelines
- Ensure a presence at our reception desk to greet and guide visitors, on a rotating schedule with fellow team members
- Address day-to-day requests related to administrative operations and infrastructure management
- Help update administrative policies and procedures
- Provide operational support for cellphone replacement by facilitating the process and answering plan-related questions
- Manage the inventory of the office snack station

Qualifications:

- Possess at least one year of experience in a similar position, either in administration or operational support
- Hold an AEC or a DCS in office automation or administration (an asset)
- Demonstrate a good level of spoken and written English
- Be familiar with Microsoft O365
- Be capable of effectively managing multiple tasks while showing rigor and strong organizational skills
- Display a heightened sense of responsibility and a meticulous quality-driven approach
- Exhibit discretion and professionalism in daily communications
- Possess exceptional teamwork skills
- Be familiar with Salesforce, our CRM (an asset)

**InnovMetric offers excellent working conditions**:

- Flexible work schedule, allowing for a good balance between personal and professional life
- Possibility of teleworking
- Competitive salary and bonus system
- Group insurance and telemedicine service
- Free tea, coffee, and parking
- Sports and social activities as well as IMBand music group (check it out on Youtube)

**Who are we**

InnovMetric is an independent software development company that empowers manufacturers of every size to digitally transform their 3D measurement processes. InnovMetric revolutionized 3D metrology with the introduction of point-cloud-based dimensional inspection in 2000 and the concept of a universal 3D metrology software platform in 2006. Today, with over 23 000 customers in 100 countries, and the world’s largest industrial manufacturers having adopted its PolyWorks® solutions as their standard 3D metrology software platform, InnovMetric is focusing on creating next-generation digital data and process management technologies.

Headquartered in Quebec City, Canada, InnovMetric is a multinational organization with 650 employees dedicated to bringing 3D measurement data at the heart of enterprise manufacturing processes.

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