Receptionist/customer Service Representative
3 months ago
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist/Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support. This is a clerical and administrative role that requires excellent communication skills and the ability to multitask effectively.
We are dedicated to providing excellent patient care and customer service. We believe in work life balance and having fun as a team.
**Responsibilities**:
- Answer incoming phone calls and respond to customer inquiries promptly and professionally
- Provide information about products, services, and company workshops
- Assist customers with booking follow up appointments, booking Initial Visits with the Doctors and resolving any issues or complaints
- Maintain accurate customer records and update information as needed in our Medical Software Program
- Handle front desk duties such as greeting visitors, directing them to the appropriate Doctor, and ensuring a positive customer experience
- Perform general office tasks including filing, data entry, and organizing documents
- Utilize computerized systems to input and retrieve customer information, payments and recalls
- Assist with administrative tasks as assigned by management
- Collaborate with other team members to ensure efficient operations and clinic flow
**Skills**:
- Strong phone etiquette and the ability to communicate clearly and effectively
- Excellent customer service skills with a friendly and professional demeanor
- Proficiency in using office equipment such as computers, printers, and fax machines
- Knowledge of clerical procedures and administrative tasks
- Familiarity with medical office operations is a plus and possession of strong organizational skills
- Experience with Juvonno or similar medical software is preferred
Pay: $20.00-$24.00 per hour
Expected hours: 30 - 40 per week
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- On-site parking
- Paid time off
- Store discount
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Application deadline: 2024-09-30
-
Receptionist/customer Service Representative
2 months ago
Hamilton, Canada Hamilton Chiropractic Clinic Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist/Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support. This is a clerical and administrative role that requires excellent communication skills and the...
-
Receptionist
6 months ago
Hamilton, Canada AutoCanada Inc. Full time**Full-Time Receptionist** **Subaru of Hamilton** **Hamilton, Ontario** Craving a positive change? Somewhere you enjoy going to work. Join the Subaru of Hamilton family! **Subaru of Hamilton** **is looking for an experienced **Full-Time Receptionist **to join our growing team! You will be responsible for welcoming/assisting visitors, general office...
-
Receptionist
6 months ago
Hamilton, Canada AutoCanada Inc. Full time**Receptionist** **Hamilton, ON** With a willingness to represent us in a professional and friendly manner, we would like to hear from you! We offer a positive and supportive work environment with exceptional management support. **What's in for you?** - Competitive compensation package - Health and Dental Benefits - Life Insurance - Employee Vehicle...
-
Receptionist
6 months ago
Hamilton, Canada Bay King Chrysler Full timeBay King Chrysler is looking to expand their team with a part-time evening Receptionist! We have been elevating the car buying experience in Hamilton since 1968, and to continue our success in exceeding our customers’ expectations, we are seeking an evening Receptionist who: - Holds a high regard for customer service - Has strong communication skills -...
-
Receptionist
6 months ago
Hamilton, Canada AutoCanada Inc. Full time**Full-time Receptionist** **Hamilton, ON** We are looking for an experienced **Full-time Receptionist **to join our team. You will be responsible for welcoming/assisting visitors, general office duties, & being the face & voice of our dealership. First impressions are vital; your demeanor, knowledge, & helpfulness are extremely influential when...
-
Receptionist
6 months ago
Hamilton, Canada AutoCanada Inc. Full time**Receptionist** **Hamilton, ON** Craving a positive change? Somewhere you enjoy going to work! We are** **looking for an experienced **Full-time Receptionist **to join our team. You will be responsible for welcoming/assisting visitors, general office duties, & being the face & voice of our dealership. First impressions are vital; your demeanor,...
-
Customer Service Representative
6 months ago
Hamilton, Canada Webhelp Full time**Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Automotive) On Site **Job Description**: The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...
-
Receptionist
6 months ago
Hamilton, Canada Salon Mirage Full timeOverview: We are seeking a skilled Receptionist to join our team. This position offers the opportunity to showcase administrative, organizational, and customer service skills. **Duties**: - Greet and assist visitors in a friendly and professional manner - Manage appointments through our computer system - Manage phone systems, directing calls and booking...
-
Customer Service Representative
5 months ago
Hamilton, Canada Webhelp Full time**Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) On-Site **Job Description**: The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support...
-
Customer Service Representative
2 months ago
Hamilton, Canada Handyman Connection of Hamilton, ON Full time**What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours - Professional small office with a friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to manage small business...
-
Customer Service Representative
6 months ago
Hamilton, Canada Thos. R. Birnie & Sons Full time**The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...
-
Customer Service Representative
7 months ago
Hamilton, Canada Thos. R. Birnie & Sons Full time**The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...
-
Receptionist - Plaza Nissan
6 months ago
Hamilton, Canada AutoCanada Inc. Full time**Receptionist** Plaza Nissan** **Hamilton, ON** Craving a positive change? **Plaza Nissan** **are looking for an experienced **Receptionist **to join our growing team! You will be responsible for welcoming/assisting visitors, general office duties, & being the face & voice of our dealership. First impressions are vital; your demeanor, knowledge, &...
-
Customer Service Representative
3 months ago
Hamilton, Canada Thos. R. Birnie & Sons Full time**Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity**: Are you a people person with a passion for helping others? We’re looking for a full-time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team,...
-
Customer Service Representative
7 months ago
Hamilton, Canada Thos. R. Birnie & Sons Full time**Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the...
-
Customer Service Representative
2 months ago
Hamilton, Canada Handyman Connection of Hamilton, ON Full timeWhat You Will ReceiveEarn competitive pay depending on your skills, experience and availabilityWork during traditional business hoursProfessional small office with a friendly touchExcellent training and supportBusiness casual attire atmosphereResponsibilitiesDedication to excellent customer serviceAble to manage small business details while working...
-
Customer Service Representative
6 months ago
Hamilton, Canada Lifemark Health Group Full time**Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. We are looking for to fill **two Customer Service Representative **positions at our Lifemark Physiotherapy Main East & Kenilworth...
-
Front Receptionist
3 months ago
Hamilton, Canada Karma Candy Full timeKarma Candy Front Receptionist - The following duties include: - Answering incoming phone calls and redirecting them or taking messages - Greeting and welcoming guests - Opening and closing front window - Setting up beverages ( and food when necessary) in the specified conference room - Managing meeting room availability - preparing outgoing mail by...
-
Customer Service Representative
3 weeks ago
Hamilton, Ontario, Canada Savers Full timeAs a Customer Service Representative at Savers, you will be an integral part of creating an exceptional experience for our customers and donors.We are committed to championing reuse and inspiring a future where second-hand is second nature. Our mission is to provide unique, gently-used items that have been donated by the community to local nonprofit...
-
Receptionist
3 months ago
Hamilton, Canada AutoCanada Full timePlaza Nissan in Hamilton is looking for an experienced Full-time Receptionist to join our team. You will be responsible for welcoming/assisting visitors, general office duties, & being the face & voice of our dealership. First impressions are vital; your demeanor, knowledge, & helpfulness are extremely influential when representing our brand in the...