Customer Service Representative

1 month ago

Hamilton, Canada Handyman Connection of Hamilton, ON Full time

**What You Will Receive**
- Earn competitive pay depending on your skills, experience and availability
- Work during traditional business hours
- Professional small office with a friendly touch
- Excellent training and support
- Business casual attire atmosphere

**Responsibilities**
- Dedication to excellent customer service
- Able to manage small business details while working independently
- Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
- Experience handling projects to completion
- Ability to multi-task in a high stress environment

**Qualifications**
- Strong telephone and written communication skills.
- Outgoing personality; enjoys working with people
- Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
- (3+) years' experience working in a Call Center or Customer Service Role preferred. General sales experience is desirable.
- Knowledge of Home Repairs and light remodeling or construction is a plus.

Handyman Connection of Hamilton is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a part time Customer Service Representative. Our customers are seeking additional office support for our growing business.

We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track In this position, we are looking for the best of the best in Hamilton to take on this fun and challenging role This person will have an upbeat attitude and willingness to help the team. This part time position is for an initial period of six months and an opportunity for another six months extension.

If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Hamilton

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