Customer Service Representative

5 months ago


Hamilton, Canada Thos. R. Birnie & Sons Full time

**The Opportunity**

We have a an opening for a full-time
**Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include:

- Receive incoming calls in a professional and courteous manner
- Convert calls into booked service appointments
- Make outbound calls, following up on recent service visits
- Prioritize and coordinate the scheduling of services
- Maintain and update our customer database with accurate information Other administrative duties as assigned

**Job Type**: Full Time

**Job Location**: Our Customer Service Representatives are are expected to report in person to our office location for each scheduled shift.

**Benefits & Perks**:

- Supportive and friendly office team environment.
- Competitive wages.
- Health benefits.
- RRSP plan with company match.
- Culture building events. Training and resources to help you learn and grow

**What We Need From You**:

- Minimum two years of customer service experience.
- Experience in a call center environment is preferred.
- Open availability.
- You are a great communicator and are able to connect and build positive relationships with customers and your team.
- You are detail-oriented with the ability to multitask.
- You demonstrate a positive attitude and are willing to learn and grow.
- You are customer service focused.

**About Us**

Equal Opportunity Employer



  • Hamilton, Ontario, Canada beBee Professionals Full time

    Customer Service RolebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include responding to inquiries, resolving customer complaints, and maintaining a high level of customer satisfaction.Requirements:Minimum 2 years of customer service experienceExcellent...


  • Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Automotive) On Site **Job Description**: The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...


  • Hamilton, Ontario, Canada Canadian Canning Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...


  • Hamilton, Ontario, Canada Canadian Canning Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...


  • Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) On-Site **Job Description**: The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support...


  • Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours - Professional small office with a friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to manage small business...


  • Hamilton, Ontario, Canada Canadian Canning Inc. Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Canadian Canning Inc. As a Customer Service Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.Key...


  • Hamilton, Ontario, Canada AppleOne Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at AppleOne. As a Customer Service Representative, you will be responsible for processing customer orders and paperwork, responding to customer inquiries, and invoicing customers. Key Responsibilities: Process customer orders and paperwork, including formsRespond...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...


  • Hamilton, Ontario, Canada Handyman Connection of Hamilton, ON Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Handyman Connection of Hamilton. As a key member of our team, you will be responsible for providing exceptional customer service, managing small business details, and handling projects to completion.Responsibilities:Deliver outstanding customer service and supportManage time...


  • Hamilton, Ontario, Canada Sutton & Son Appliances Full time

    Sutton & Son Appliances is seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their satisfaction with our products and services.Key Responsibilities:Answer written and...


  • Hamilton, Ontario, Canada Sutton & Son Appliances Full time

    Job SummarySutton & Son Appliances is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service and support to our clients. This role involves answering customer inquiries, addressing complaints, and providing accurate information about our...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity**: Are you a people person with a passion for helping others? We’re looking for a full-time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team,...


  • Hamilton, Canada Thos. R. Birnie & Sons Full time

    **Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the...


  • Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    What You Will ReceiveEarn competitive pay depending on your skills, experience and availabilityWork during traditional business hoursProfessional small office with a friendly touchExcellent training and supportBusiness casual attire atmosphereResponsibilitiesDedication to excellent customer serviceAble to manage small business details while working...


  • Hamilton, Ontario, Canada Sutton & Son Appliances Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sutton & Son Appliances. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues in a timely...


  • Hamilton, Ontario, Canada Think Logistics Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Think Logistics Inc. As a key member of our customer service team, you will be responsible for addressing customer complaints and concerns in a timely and professional manner.Key Responsibilities:Address customer...


  • Hamilton, Ontario, Canada Worldwide Industries Full time

    We are seeking a skilled Customer Service Representative to join our team at Worldwide Industries. As a representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Assist customers in finding the right products and servicesHandle order transactions and...


  • Hamilton, Canada Lifemark Health Group Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. We are looking for to fill **two Customer Service Representative **positions at our Lifemark Physiotherapy Main East & Kenilworth...


  • Hamilton, Ontario, Canada Handyman Connection of Hamilton, ON Full time

    We are seeking a skilled Customer Service Representative to join our team at Handyman Connection of Hamilton. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Customer Service: Provide top-notch customer service to our...