Case Manager

3 weeks ago

Toronto, Canada LOFT Community Services Full time

**DATE**:August 2nd, 2023

**LOCATION**:Toronto, ON - Railside Hub (CCM)

**COMPENSATION**: $**52,535- $62,634 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 13,969 annually and providing 1,788 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice Award (NEOC) recipient.

To help fulfill its mission, LOFT is hiring a **Case Manager**.

**JOB SUMMARY**:
The Case Manager (CM) serves individuals with serious and persistent mental illness, addiction and other medical conditions, who require support to live in the community. The position provides hands-on case management services to assist individuals to make the changes in their lives that they desire in order to increase their quality of life. The CM works in partnership with clients to develop a recovery plan, based on the OCAN client self-assessment and the CM’s OCAN full assessment. Following the principles of recovery, the CM also provides assistance with learning life skills, accessing community resources and supports, linking clients to appropriate services and developing a safe plan. The CM is also responsible for documenting interactions with clients and other relevant parties as required. Daily driving and access to a vehicle is required. Hours of work may include, on occasion, some early evenings.

**WHAT YOU WILL DO**:
Direct Service Responsibilities:

- Provide support and assistance to assigned clients experiencing serious and persistent mental illness through regular contact in the community at a frequency determined through negotiation with each client
- Complete a comprehensive assessment of the nature of each client’s unique goals and needs through a collaborative, supportive and therapeutic relationship with each client and their support networks
- Provide guidance and assistance to each client in relation to the development of both a personalized Client Safety Plan and conducting an Ontario Common Assessment of Need (OCAN)
- Provide direct practical supportive counselling and assistance to clients in their pursuit of identified goals and needs such as:

- Acquiring shelter, food, income, ID and clothing
- Developing a healthy support network
- Accessing primary health and psychiatric care
- Developing personal skills in the areas of budgeting, medication and symptom management
- Developing harm reduction strategies in relation to substance use
- Developing strategies for the pursuit of educational/vocational interests
- Developing coping strategies and accessing/securing safe/affordable
- Develop, implement and monitor service care plans and crisis prevention/intervention plans in partnership with clients
- Teach life skills (i.e. shopping, budgeting, household management, use of public transit etc.,)
- Assist clients to identify and manage symptoms and develop effective coping skills
- Assist clients with emergency and/or crisis needs as required/appropriate
- Assist clients with accessing and coordinating other community resources, supports, services and appointments
- Liaise with each client’s support network members as appropriate and where client consent has been obtained
- Provide services within an anti-racism/anti-oppression framework
- Advocate on behalf of clients where appropriate and necessary
- Establish and maintain positive working relationships with other service providers, professionals and partnering agencies
- Establish effective relationships with family members where appropriate
- Develop discharge plans in partnership with clients
- Other duties as assigned by the Program Manager

Indirect Service Responsibilities
- Maintain the privacy and confidentiality of all client and agency information at all times and in accordance to agency policies and procedures
- Record accurate, clear and concise client case notes in the agency’s client database in accordance with agency policies and procedures
- Maintain the client paper file in an organized fashion
- Maintains the privacy, confidentiality and accuracy of information in shared solutions such as IAR, HPG for CHRIS and Better Care
- Submit monthly timesheets and expenses in accordance with agency guidelines
- Participate in partnership meetings as required
- Participate in team meetings, individual supervision, regular agency administration meetings and peer group meetings, providing input and ideas for improving services, efficiencies and ongoing program planning
- Take responsibility for identifying areas for professional growth and training, in conjunction with the Program Manager
- Participate in committees within the agency
- Provide back-up support to clients during staff vacations and/or other absences.
- Represents the agency

  • Case Manager

    1 month ago

    Toronto, Canada Covenant House Toronto Full time

    **Shelter Case Manager** **Clinical Services** **Day Shift + 1 Weekend per Month** **Full Time onsite, Downtown Toronto** **Level 8** **Purpose of Position**: The Case Manager, Residential Programs, is responsible for developing and overseeing case management for youth assigned to their case management team, and for providing case management leadership...

  • Case Manager

    1 day ago

    Toronto, Canada Tdot Immigration Full time

    Our company is an immigration consulting company, and the location is in Toronto. Now, we are providing a full-time Case Manager position. Managing immigration cases of individual and corporate clients. Meeting case submission targets and case approved targets as agreed. Achieving exceptional standards of case management, using our internal systems and...

  • Case Manager

    2 days ago

    Toronto, Canada Reconnect Community Health Services Full time

    **Case Manager** **Positions Available: 2** **Position Type**:Full-Time Permanent **Union**:Yes, OPSEU L5116 **Hours of Work**:37.5 **Annual Rate**:$51,141.35-$63,570.56 **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit health care provider in the...

  • Case Manager

    1 month ago

    Toronto, Canada Liberal Member of Parliament Constituency Office Full time

    The casework manager must have a unique set of skills needed to effectively perform this role. This position demands strong analytical and organizational skills that are needed to utilize the significant resources at their disposal to resolve matters brought forward by constituents. The casework manager will be responsible for organizing and leading case...

  • Case Manager

    4 weeks ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:January 9th, 2023 **LOCATION**:Toronto, ON - CATCH **COMPENSATION**:$52,535 - $63,260 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 26th, 2023 **LOCATION**:Toronto, ON - ICM Program **COMPENSATION**:$52,535 - $63,260 Annually Prorated **CONTRACT DURATION**: 8 Months - Ending December 31st, 2023. - **3 Full Time Contracts Available**_ LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as...

  • Case Manager

    4 weeks ago

    Toronto, Canada COTA Health Full time

    **CASE** **MANAGER** **Transitional Aged Youth Program-TAY** **One (1) Bargaining Unit, **Permanent Full-Time Position** **Monday-Friday: 9:00am-5:00pm** **About Cota** If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 26th, 2023 **LOCATION**:Toronto, ON - CATCH (Coordinated Access to Care for the Homeless) **COMPENSATION**:$52,535 - $63,260 Annually Prorated **CONTRACT DURATION**: 8 Months - Ending December 31st, 2023. LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as...

  • Case Manager

    4 weeks ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:January 10th, 2023 **LOCATION**:Toronto, ON - M-DOT **COMPENSATION**:$52,535 - $63,260 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...

  • Case Manager

    1 day ago

    Toronto, Canada Reconnect Community Health Services Full time

    **Positions Available**: 1 **Position Type**: Full-Time Permanent **Location**: Toronto, ON **Hours of Work**: 37.5 hours per week **Annual Rate**:$51,141.35 - $63,570.56 **Job Ref**: MHA0007- CM CWCD **Benefits**:Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits. Reconnect is a thriving, not-for-profit...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:February 29, 2024 **LOCATION**:Toronto, ON - MATCH - Beyond Housing Program **COMPENSATION**:$54,853 - $65,578 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and...

  • Case Manager

    6 days ago

    Toronto, Canada Canadian Mental Health Association Toronto Branch Full time

    **Transitional **Case Manager** **Transitional Rehabilitation Housing Program 1 (TRHP 1) - Full Time Permanent**: **The Role and Opportunity**: The Canadian Mental Health Association is looking for a **Transitional **Case Manager** for our **Transitional Rehabilitation Housing Program 1 (TRHP 1)**. This position is a result of an initiative designed to...

  • Manager, Case Management

    7 days ago

    Toronto, Canada Friends of Ruby Full time

    **Friends of Ruby** Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers Youth Mental Health services, a Youth Drop-In Centre, and a Transitional Home. The Centre provides access to barrier-free counselling and therapeutic groups, case...

  • Case Manager

    3 weeks ago

    Toronto, ON, Canada Kaizen Lab Inc. Full time

    Shelter Case Manager Clinical Services Day Shift + 1 Day in the Weekend per 5 weeks Full Time onsite, Downtown Toronto Level 8 Purpose of Position: The Case Manager, Residential Programs, is responsible for developing and overseeing case management for youth assigned to their case management team, and for providing case management leadership and...

  • Case Manager

    1 month ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:February 28th, 2023 **LOCATION**:Toronto, ON - M-DOT (TTC) **COMPENSATION**: $**52,535- $62,634 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...

  • Case Manager

    2 days ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 3rd, 2024 **LOCATION**:Toronto, ON - MATCH 877 Yonge **COMPENSATION**:$54,853 - $65,578 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...

  • Case Manager

    4 weeks ago

    Toronto, Canada Canadian Mental Health Association Toronto Branch Full time

    **Case Manager -** **Safe Bed Program (Full-time Contract, 5 Month Contract)**: **The Role and Opportunity**: The Canadian Mental Health Association Toronto offers intensive case management services as part of the continuum of mental health services and supports for people with mental illness. We are currently seeking a full-time contract Case Manager for...

  • Case Manager

    1 month ago

    Toronto, Canada Workplace Safety and Insurance Board Full time

    Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home for part of the duration of this position. The WSIB model mixes working from home, office and field. About the Workplace Safety and Insurance Board (WSIB) We're here to help. When an injury or illness happens on the job, we...

  • Case Manager

    7 days ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:April 27th, 2023 **LOCATION**:Toronto, ON - MATCH - Beyond Housing Program **COMPENSATION**:$52,535 - $63,260 Annually Prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, use challenges, poverty and homelessness. Serving...

  • Case Manager

    4 weeks ago

    Toronto, Canada LOFT Community Services Full time

    **DATE**:June 28th, 2023 **LOCATION**:Toronto, ON - MATCH (Multidisciplinary Access to Care and Housing) **COMPENSATION**:$52,535 - $63,260 Annually Prorated **CONTRACT DURATION**:6 Months LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health...