Operations Support Coordinator

2 weeks ago


Vaughan, Canada Metro Supply Chain Full time

JOIN OUR TEAM

Metro Green is a division of Metro Supply Chain Inc. a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

Reporting to the Operations Supervisor, the Operations Support Coordinator is responsible for carrying out the order fulfillment work plan for the shift.

**RESPONSIBILITIES**:

- Uses the work plan for the shift in allocating orders in small manageable batches respecting best practices and limiting work queue intervention.
- Ensures customer orders are released to operations to enable completion as per management’s order fulfillment work plan.
- Monitors the WMS work queue to ensure work is being completed as per the order fulfillment work plan and reports any delays immediately to management.
- Schedules, allocates and sets task priorities for customer rush orders.
- Using the inbound and outbound schedule, assigns work to MHE Operators and monitors the flow of work throughout the shift.

EDUCATION AND EXPERIENCE
- Completion of a secondary school diploma preferred or the equivalent in a combination of education and experience.
- College diploma in Logistics Management is an asset.
- Three (3) years warehouse experience, preferably with some team lead experience.

**CORE COMPETENCIES**:

- Excellent verbal and written communication skills to work in a customer focused environment.
- Bilingual (French and English).
- Basic knowledge of Excel.
- Ability to make sound independent decisions and escalate any non-routine decisions to management.
- Strong attention to detail and prioritization skills

Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.



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