Customer Service

1 week ago


Oakville, Canada WIKA Instruments Ltd Full time

Inside Sales
WIKA Instruments Ltd. (Oakville, ON /Quebec)

Permanent
WIKA is a global market leader in pressure, temperature, level, force and flow measurement, as well as in calibration. Working together with our customers, we develop comprehensive solutions based on our high-quality measurement technology components, with the solutions ultimately being integrated in their business processes.
Specific responsibilities:

- Prepare quotations in response to customer inquiries; in accordance with controlled prices, discounts, terms and conditions and sales policies and procedures.
- Review customer purchase orders for correct pricing, discounts, terms and conditions, part numbers and prepare for order entry.
- Respond to all customer requests for sale order status, expedite emergency shipments.
- Prepare required or ensure the preparation of all required documentation.
- Document and forward to Inside Sales Supervisor all customer complaints

WIKA will provide:

- Competitive salary
- Attractive health benefits
- Participation in a group RRSP plan
- Family like culture
- Good working environment

Knowledge, Skills & Abilities:

- Minimum High School Diploma and technical education or experience.
- 2-5 years’ experience in a fast paced office environment in inside sales.
- Experience with accounting software packages with good typing skills
- Demonstrate good verbal/written communication in English and French, organizational skill and flexibility in dealing with a variety of tasks
- Detail oriented
- Experience with accounting software packages with good typing

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flextime
- Life insurance
- On-site parking
- RRSP match
- Tuition reimbursement
- Work from home

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English, French (required)



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